Rikki Christensen
Fitzgerald,GEORGIA
Summary
Proven leader in office management and customer service, excelling at Kiewit Infrastructure Co by enhancing personnel performance and ensuring confidentiality. Skilled in office administration and relationship building, Significantly improved operational efficiency. Expert in staff management and adept at fostering positive client relations, this approach consistently achieves outstanding results.
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Office-Manager
Kiewit Infrastructure Co
02.2021 - 05.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for the company database.
- Created, maintained, and updated filing systems for paper and electronic documents.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Store Manager
Fig Leaves Christian Book Store
11.2019 - 01.2021
- Created a non-profit organization for battered women and children. Maintained a private one-resident safe house.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate of Applied Science - Paralegal Studies Non-completed
Darton State College
Albany, GA2006
High School Diploma -
Turner County High School
Ashburn, GA05.1994
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Relationship Building
- Staff Management
- Employee Supervision
Timeline
Office-Manager
Kiewit Infrastructure Co
02.2021 - 05.2024
Store Manager
Fig Leaves Christian Book Store
11.2019 - 01.2021
Associate of Applied Science - Paralegal Studies Non-completed
Darton State College
High School Diploma -
Turner County High School
Similar Profiles
Jarrod WagnerJarrod Wagner
Finance Supervisor at Kiewit Infrastructure West Co. - Kiewit Bridge & Marine DistrictFinance Supervisor at Kiewit Infrastructure West Co. - Kiewit Bridge & Marine District
FLAVIO GAITAN ENCISOFLAVIO GAITAN ENCISO
Pipe Layer at Kiewit Infrastructure CoPipe Layer at Kiewit Infrastructure Co
Cody HargroveCody Hargrove
Mechanic Foreman at Kiewit Infrastructure CoMechanic Foreman at Kiewit Infrastructure Co