- Fashion
- Drawing and Painting
- Reading
- DND
Rikki Herrera
Tinley Park,IL
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
2
2
years of professional experience
Work History
Sale Associates/Cashier
Burlington Coat Factory Department Store
05.2023 - Current
- Processed customer transactions efficiently, enhancing overall checkout experience.
- Improved customer satisfaction by quickly resolving payment issues.
- Maintained organized checkout area for seamless customer flow.
- Enhanced cash handling accuracy, reducing discrepancies.
- Assisted customers with product inquiries to boost sales.
- Conducted price checks for accurate transactions.
- Answered customer questions promptly, fostering a positive shopping environment.
- Collaborated with team to ensure stocked and tidy checkout lanes.
- Supported store promotions by explaining offers and discounts to customers.
- Facilitated quick checkout process for improved customer service.
- Resolved customer complaints for maintaining store reputation.
- Provided excellent customer service, building rapport with regular patrons.
- Enhanced checkout efficiency with effective use of POS systems.
- Processed returns and exchanges accurately, maintaining store policy compliance.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members for efficient store operations, resulting in a well-maintained retail space.
- Boosted retail sales by creating engaging visual merchandising displays showcasing featured products or limited-edition collections.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized assistance to shoppers with special needs or requests, enhancing their retail experience significantly.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Improved inventory control in retail environments, conducting regular checks to prevent loss.
Education
High School Diploma -
Victor J. Andrews High School
Tinley Park, IL05-2024
Skills
- Cash handling
- Customer service
- Point of sale
- Transaction processing
- Product knowledge
- Time management
- Sales tracking
- Retail sales professional
- Retail display setups
- Fashion retail
Interests
Timeline
Sale Associates/Cashier
Burlington Coat Factory Department Store
05.2023 - Current
High School Diploma -
Victor J. Andrews High School
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