Rikki Jones
Oblong,IL
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Crawford Memorial Hospital
12.2020 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Certified Nursing Assistant
Self-employeed
01.2017 - 12.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Educated patients and family members on best home care practices for healing and recovery.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Law Firm Assistant
Dryden Law Office
03.2016 - 01.2017
- Participated actively in team meetings or strategy sessions where valuable input was given towards developing stronger arguments for case proceedings.
- Assisted in developing and maintaining a strong online presence for the law firm by updating website content or managing social media channels.
- Coordinated client meetings by scheduling appointments, preparing meeting materials, and maintaining a professional environment.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on case status.
- Assisted attorneys with trial preparation, resulting in improved case organization and presentation.
- Maintained confidentiality of sensitive client information by adhering to strict data protection policies and procedures.
- Drafted legal documents for attorney review, increasing overall efficiency of the law firm.
- Assisted in maintaining a well-organized office environment through effective administrative tasks such as answering phones, greeting clients, and handling mail correspondence.
- Collaborated with other team members to improve communication and workflow within the firm.
- Supported attorneys during courtroom proceedings by managing exhibits, taking notes, and organizing case files efficiently.
Education
Certified Nursing Assistant License - General Electives
Lincoln Trail College
Robinson, ILSkills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Basic Life Support
- Bedside manner
- Safety Precautions
- Medical terminology knowledge
- Electronic Charting
- Documenting behaviors
- End of life care
- Geriatric Care
- Inpatient Care
- Responding to emergencies
- Transporting patients
- Maintaining privacy
- Restraint Application
- Calm Under Stress
- Infection Control
- Dementia and Alzheimer's knowledge
Timeline
Certified Nursing Assistant
Crawford Memorial Hospital
12.2020 - Current
Certified Nursing Assistant
Self-employeed
01.2017 - 12.2020
Law Firm Assistant
Dryden Law Office
03.2016 - 01.2017
Certified Nursing Assistant License - General Electives
Lincoln Trail College
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