Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rikki Laizure

Valley City,ND

Summary

Dynamic retail professional with extensive experience at Driveline Retail Merchandising, excelling in merchandise planning and customer service. Proven ability to implement planograms and enhance product displays, ensuring optimal stock rotation and pricing accuracy. Recognized for adaptability and attention to detail, consistently meeting deadlines and exceeding customer satisfaction goals.

Overview

10
10
years of professional experience

Work History

Merchandiser

Driveline Retail Merchandising
02.2025 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
  • Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
  • Stocked shelves to match planogram images and instructions.

Cashier/Stocker

Dollar General Store
04.2024 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Online Personal Shopper

Fred Meyer Stores
09.2022 - 02.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Overnight Stocker

Wal-Mart Supercenter
10.2015 - 01.2020
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Education

GED -

Everett Community College
Everett, WA

Skills

  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Stock replenishment
  • Active listener
  • Merchandise planning
  • Pricing and signage updates
  • Product inventory counts
  • Retail sales professional
  • Space planning
  • POS systems
  • Plan-o-gram implementation
  • Multitasking
  • Customer service
  • Adaptability and flexibility
  • Attention to detail

Timeline

Merchandiser

Driveline Retail Merchandising
02.2025 - Current

Cashier/Stocker

Dollar General Store
04.2024 - 11.2024

Online Personal Shopper

Fred Meyer Stores
09.2022 - 02.2024

Overnight Stocker

Wal-Mart Supercenter
10.2015 - 01.2020

GED -

Everett Community College