Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rikki Long

Summary

Experienced with managing comprehensive employee benefits programs and regulatory compliance. Utilizes strong communication and analytical skills to address and resolve benefits-related inquiries effectively. Track record of enhancing benefits administration processes to improve efficiency and employee satisfaction. Known for strong team collaboration and adaptability to dynamic environments. Skilled in benefits communication and problem-solving.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Human Resources Benefits Specialist

Department of Corrections
08.2023 - Current
  • Managed employee benefits enrollment and changes, ensuring compliance with regulations.
  • Conducted benefits orientation sessions for new hires, enhancing understanding of available options.
  • Administered health and wellness programs, promoting employee engagement and satisfaction.
  • Administered employee benefits programs, ensuring compliance with regulations and company policies.
  • Collaborated with HR teams to streamline benefit enrollment processes and enhance employee communication.

Child Welfare Case Manager

Department of Human Services
09.2022 - 08.2023

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  • Assessed client needs and developed tailored service plans for at-risk children and families.
  • Coordinated multidisciplinary team meetings to ensure comprehensive support and resource allocation.
  • Conducted comprehensive assessments of child welfare cases to ensure safety and well-being of children.
  • Developed and implemented individualized service plans in collaboration with families and community resources.
  • Advocated for children's rights and recommended interventions based on legal guidelines and ethical standards.

Medication Assistant Treatment (MAT) Coordinator

Turn Key Health Clinics
04.2020 - 12.2021
  • Facilitated individual and group therapy sessions to support recovery goals.
  • Developed personalized treatment plans based on client assessments and progress evaluations.
  • Led workshops focused on life skills development, fostering greater self-efficacy among clients.
  • Educated clients on coping strategies and relapse prevention techniques for sustained recovery.
  • Monitored client progress, adjusting treatment plans as necessary to enhance effectiveness.
  • Established strong rapport with clients from diverse backgrounds and demographics, fostering an atmosphere of trust for open communication during counseling sessions.

Mental Health Professional

Centennial Mental Health Center
04.2019 - 04.2021
  • Developed individualized care plans in collaboration with clients and interdisciplinary teams.
  • Coordinated access to community resources and services for optimal client support.
  • Conducted comprehensive assessments to identify client needs and goals effectively.
  • Coordinated comprehensive case management for clients with complex mental health needs.
  • Facilitated individual and group therapy sessions to enhance client coping strategies.

Education

Bachelor of Science - Communications, Human Services

Presentation College
Aberdeen, SD
12.2019

Skills

  • Leadership
  • Healthcare benefits
  • Employee relations
  • Recruitment strategies
  • Verbal and written communication
  • Relationship building

Certification

  • MRT Certified in Opioid Addiction - 05/2020 to Present
  • First Aid Certification
  • CPR Certification
  • QMHP Certification
  • LSI ASUS Certification - 04/2021 to Present

Timeline

Human Resources Benefits Specialist

Department of Corrections
08.2023 - Current

Child Welfare Case Manager

Department of Human Services
09.2022 - 08.2023

Medication Assistant Treatment (MAT) Coordinator

Turn Key Health Clinics
04.2020 - 12.2021

Mental Health Professional

Centennial Mental Health Center
04.2019 - 04.2021

Bachelor of Science - Communications, Human Services

Presentation College
Rikki Long