Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rikki Meneely

Pacific Beach,WA

Summary

Committed Executive Housekeeper whose superior work and build a team of dedicated cleaning staff spans over 3 years in hospitality industry. Focused on enhancing overall guest experience by providing superior and timely room cleaning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Executive Housekeeper

Seabrook
07.2021 - Current
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Conducted regular inspections of guest homes and common areas, ensuring adherence to established quality standards.
  • Regularly reviewed performance metrics to identify potential areas for improvement in both individual staff members'' performances as well as overall departmental efficiency.
  • Reduced staff turnover by creating an inclusive work environment that fostered teamwork and open communication among employees.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
  • Streamlined weekly cleaning schedule for 50-80 employees.

Housekeeping Supervisor

Seabrook
07.2021 - Current
  • Conducted regular home inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Trained and mentored new personnel to maximize quality of service and performance.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding the homes cleanliness.
  • Completed schedules, shift reports, and other business documentation.
  • Increased employee performance through effective supervision and training.
  • Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
  • Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
  • Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
  • Evaluated employee performance and developed improvement plans.
  • Scheduled and prioritized tasks to staff, overseeing work completion.

Assistant Deli Manager

Ocean Shores IGA
05.2009 - 11.2018
  • Trained new team members in proper food handling techniques, equipment usage, and company policies.
  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Increased sales through effective merchandising and attractive product displays.
  • Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
  • Operated slicer and price computing scale to accurately slice, weigh and label meat products.
  • Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
  • Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
  • Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
  • Efficiently processed orders for both walk-in customers and catering clients, ensuring accuracy and timely fulfillment of requests.
  • Coordinated special events such as holiday promotions or cooking demonstrations to increase foot traffic in the deli department.
  • Regularly assessed employee performance levels and provided constructive feedback to promote continuous improvement within the team.
  • Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
  • Built strong relationships with vendors, negotiating favorable pricing for high-quality products.
  • Managed staff schedules, ensuring adequate coverage during peak hours and reducing overtime expenses.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.

Education

GED -

GED.com
03.2024

Skills

  • Housekeeping knowledge
  • Task Delegation
  • Inventory Control
  • Staff Scheduling
  • Staff Management
  • Multitasking and Prioritizing
  • Guest Relations
  • Customer service-focused

Certification

VRMA CVRH

VRMA CVRI

VRMA CVRHP

Timeline

Executive Housekeeper

Seabrook
07.2021 - Current

Housekeeping Supervisor

Seabrook
07.2021 - Current

Assistant Deli Manager

Ocean Shores IGA
05.2009 - 11.2018

GED -

GED.com

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Rikki Meneely