Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Technician
Beyond Expectations
Eau Claire, WI
01.2025 - Current
Supports clients in developing social, functional, and communication skills through structured activities and interventions
Maintains accurate documentation of client progress, session notes, and incident reports
Implements positive reinforcement strategies to motivate clients during therapy sessions
Collaborates with multidisciplinary teams to develop and modify individualized treatment plans based on client needs and progress
Ensure strict adherence to HIPAA regulations by maintaining confidentiality of client information and documenting sensitive data in accordance with privacy standards
Forklift Operator
Walmart
Menominie, WI
11.2020 - 12.2024
Efficiently unloaded trailers to ensure timely processing of freight and optimize workflow.
Inspected freight for damage and verified proper configuration to maintain quality control and ensure accuracy.
Collaborated with team members to streamline operations, ensuring tasks were completed on schedule and to company standards.
Communicated effectively with supervisors and coworkers to coordinate tasks and resolve issues, contributing to a smooth and
productive work environment.
Served as a backup for quality assurance, assisting in the verification of freight to ensure compliance with standards and accuracy when needed
Education
Bachelor of Science - Psychology
Western Govenors University
Salt Lake City, UT
05-2027
Skills
Excellent verbal and written communication
Problem-solving
Documenting and maintaining accurate records
Working effectively in a team environment
Ability to build rapport and establish trust with clients
Compassionate and empathetic approach to patient care
Time management and multitasking in fast-paced environments