Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rikki Price

Hazlet

Summary

Dynamic Store Manager with a proven track record at Fivebelow, excelling in customer service and team leadership. Enhanced customer satisfaction through effective training and strategic inventory management, resulting in improved sales performance. Skilled in problem-solving and cash management, fostering a positive environment that drives team motivation and operational success.

Overview

23
23
years of professional experience

Work History

Store Manager

Fivebelow
04.2011 - 01.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.

Salon Associate

InSync Hair Salon
01.2002 - 01.2005


  • Handled client concerns professionally, resolving issues promptly while preserving the reputation of the salon.
  • Received positive feedback from clients for excellent shampooing techniques that promoted relaxation and comfort.
  • Assisted stylists with various tasks, ensuring efficient salon operations and a smooth workflow.
  • Maintained a clean and organized workspace, contributing to a professional and welcoming atmosphere for clients.
  • Provided exceptional customer service during check-in and check-out processes, creating a positive lasting impression.
  • Improved inventory management by conducting regular stock checks and updating internal systems accordingly.
  • Ensured all tools were properly sanitized between uses, maintaining strict adherence to hygiene standards for client safety.
  • Prepared hair color mixtures accurately, resulting in consistent client satisfaction with color results.
  • Helped prepare clients for hair service.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Massaged clients' scalp during shampoos.

Education

High School Diploma -

Keyport High School
Keyport, NJ
06.2004

Skills

  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Store opening and closing
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Employee training
  • Shift scheduling
  • Recruitment and hiring
  • Inventory control
  • POS systems
  • Goals and performance
  • Team motivation
  • Supply ordering
  • Policies and procedures
  • Store displays
  • Work Planning and Prioritization
  • Opening and closing procedures
  • Strategic thinker
  • Payroll management
  • Accurate money handling
  • Bank deposit procedures
  • Loss prevention procedures
  • Merchandise planning
  • Employee terminations
  • Security system monitoring

Timeline

Store Manager

Fivebelow
04.2011 - 01.2025

Salon Associate

InSync Hair Salon
01.2002 - 01.2005

High School Diploma -

Keyport High School

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