Rikki Tefteller
Hendersonville,TN
Summary
Dynamic and detail-oriented professional with proven experience in office efficiency and customer service at Music City Recon/Wheel Repair of Tennessee. Excelled in QuickBooks management and seamless communication, enhancing operational flow. Demonstrates exceptional Microsoft Office proficiency and teamwork, ensuring peak performance and positive customer interactions. Aiming to leverage analytical skills in a Business Analytics role.
Overview
1
1
year of professional experience
Work History
Receptionist/ Operations Assistant
Music City Recon/Wheel Repair of Tennessee
Nashville, TN
05.2022 - 07.2022
- Answered phones, filed paperwork, and assisted personnel to ensure office efficiency
- Ran errands for shop managers and staff and delivered products and messages between office, dealerships, and bodyshops
- Created accurate billing tickets for customers and filed invoices in Quickbooks
- Communicated with Customers and redirected calls to departments with Callrail
Hostess
The Chop House
Hendersonville, TN
01.2021 - 06.2021
- Monitored restaurant activity to determine seating and dining flow on any day of the week
- Greeted guests at podium, managed seating chart, and escorted guests to tables
- Enforced fellow team members and other departments wherever necessary to maintain positive working relationships
- Performed side work with others including, but not limited to cleaning, stocking, folding silverware when the restaurant was busy
Education
BS in Commerce And Business Administration - Commerce And Business Administration, General Business
The University of Alabama
Tuscaloosa, AL12-2025
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- QuickBooks
- Reception desk management
- Appointment scheduling
- Data entry
Projects
Business Case Element, Class Project (GBA 300), University of Alabama, Tuscaloosa, AL, 11/01/24, 12/01/24, Researched a companies' upcoming store to maximize marketability and in turn maximize profit while constructing a floor plan using Canva, Microsoft PowerPoint, and Microsoft Word, Collaborated with 3 team members to compose final report and recommendations utilizing Excel and PowerPoint, Strengthened public speaking skills by presenting material to peers in a business environment while using PowerPoint
Volunteer Experience
- American Heart Association
- Alpha Phi Foundation
Coursework
- Legal Studies, Fall 2021, Studied business law and its practical application in a corporate setting.
- Micro & Macro Economics, Fall 2022 and Spring 2023, Studied market behaviors and economic systems at various scales.
- Global & Cultural Perspectives, Fall 2021, Studied the influence of global cultures and economies on international business and market data.
- Statistical Data Analysis, Fall 2024, Learned data analysis techniques and statistical methods for interpreting business and market data.
- Marketing, Spring 2024, Learned strategies like product positioning, market segmentation, and consumer behavior.
- Organizational Theory and Behavior, Spring 2024, Studied the dynamics of organizations, focusing on individual behavior influences organizational structure and performance.
Accomplishments
- Deans List (Spring 2024)
Timeline
Receptionist/ Operations Assistant
Music City Recon/Wheel Repair of Tennessee
05.2022 - 07.2022
Hostess
The Chop House
01.2021 - 06.2021
BS in Commerce And Business Administration - Commerce And Business Administration, General Business
The University of Alabama
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