Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
RikkiLynn Gomez

RikkiLynn Gomez

San Antonio,TX

Summary

Dynamic and engaging Lead Bartender with a proven track record at Perfect Score, enhancing customer satisfaction through exceptional service and expert beverage preparation. Skilled in multitasking and customer service, I significantly increased repeat business by creating a welcoming atmosphere. Specialized in responsible alcohol service and innovative cocktail design, contributing to a noticeable boost in beverage sales.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bartender

Deol Bar II
03.2023 - 04.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

Little Woodrow's
05.2023 - 09.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Lead Bartender

Perfect Score
01.2023 - 05.2023
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Upheld strict regulations for safe alcohol service and food safety.

Education

High School Diploma -

New Braunfels High School
New Braunfels, TX
01.2013

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Menu memorization
  • Memory retention
  • Hospitality service expertise
  • Alcohol awareness
  • Food service
  • New hire training
  • Beverage preparation
  • Drink preparation techniques

Certification

TABC

Food Handlers

Timeline

Bartender

Little Woodrow's
05.2023 - 09.2023

Bartender

Deol Bar II
03.2023 - 04.2024

Lead Bartender

Perfect Score
01.2023 - 05.2023

High School Diploma -

New Braunfels High School

Similar Profiles

CREATE PROFILE
RikkiLynn Gomez