Rikki Lynne Long
Summary
Experienced operations leader prepared for executive responsibilities. Strong focus on team collaboration and achieving results with strategic mindset. Proven ability to optimize processes, manage resources, and drive organizational growth. Known for adaptability, reliability, and effective communication in dynamic environments.
Overview
6
6
years of professional experience
Work History
Human Resources Benefits Specialist III
Department of Corrections
08.2023 - Current
- Evaluated and processed benefit enrollment requests, maintaining accurate records
- Ensured compliance with federal, state, and local regulations by maintaining accurate records of employee benefits plans.
- Resolved complex employee benefits issues by conducting thorough research and collaborating with relevant parties to find solutions.
- Administered employee benefits programs, ensuring compliance with policies and regulations
- Collaborated with HR team to develop communication materials for benefits education
Child Welfare Case II
Department of Human Services
08.2022 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
Medication Assistant Treatment (MAT) Coordinator
Turn Key Health Clinics
04.2020 - 08.2022
- Analyzed budgetary data to identify variances and recommend corrective actions.
- Contributed to a positive workplace culture by collaborating effectively with colleagues and demonstrating a commitment to delivering exceptional patient care at all times.
- Adapted quickly to new technology and electronic medical record systems, ensuring accurate documentation of administered medications and streamlining overall workflow processes.
- Trained new staff on medication administration procedures and safety practices.
- Participated in interdisciplinary team meetings, contributing insights about patients'' medication histories and current therapeutic needs for comprehensive care planning discussions.
Mental Health Professional
Centennial Mental Health Center
12.2019 - 04.2020
- Developed individualized treatment plans to address client needs and improve mental health outcomes.
- Conducted comprehensive assessments to evaluate patient mental health status and treatment effectiveness.
- Managed caseloads efficiently by prioritizing based on client needs and availability of resources, ensuring timely intervention for all patients.
- Maintained strong working relationships with community organizations to facilitate referrals and provide comprehensive resources for clients'' ongoing care needs.
- Trained and mentored junior staff on best practices in therapeutic techniques and crisis intervention strategies.
Education
Bachelor of Science - Communications, Human Services
Presentation College
Aberdeen,SD12-2019
Skills
- Verbal and written communication
Leadership
Employee relations
Recruitment strategies
Relationship building
- Documentation and reporting
- Special projects
Timeline
Human Resources Benefits Specialist III
Department of Corrections
08.2023 - Current
Child Welfare Case II
Department of Human Services
08.2022 - 08.2023
Medication Assistant Treatment (MAT) Coordinator
Turn Key Health Clinics
04.2020 - 08.2022
Mental Health Professional
Centennial Mental Health Center
12.2019 - 04.2020
Bachelor of Science - Communications, Human Services
Presentation College