Riky Linares
Orlando,FL
Summary
Observant Bus Driver with 7 years of experience promoting safety in transportation-related roles. Documents route and navigation information to maintain complete and accurate records. Dedicated to obeying traffic laws. Veteran Program manager bringing 12 years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
28
28
years of professional experience
Work History
CDL Charter Driver
Mena transportation
Orlando, Florida
01.2018 - Current
- Adhered to all traffic laws and regulations while operating the charter bus.
- Arranged to pick up customers or groups.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Complied with traffic regulations to safely operate vehicles.
- Maintained a clean and organized interior of the bus at all times.
- Strictly enforced policies against alcohol consumption on board the charter bus.
- Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
- Ensured all safety regulations were followed while driving, including speed limits, proper lane usage, and passenger count.
- Assisted passengers with loading and unloading luggage onto the bus.
- Obeyed DOT rules and regulations and local laws to maximize safety.
Warehouse/ Fleet Manager / CDL Driver
Lees Ice of central Florida
Orlando , FL
03.2020 - 02.2024
- Researched new technologies such as GPS tracking systems to determine cost-effectiveness in improving fleet operations.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing daily Ops
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Communicated with upper management and drivers to build lasting relationships.
Warehouse /fleet Manager
ABM Industries
Orlando, FL
02.2018 - 03.2020
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Reviewed driver logs for accuracy and compliance with regulations.
- Prepared inventory for shipment by attaching tags and labels.
- Prepared weekly report summarizing key performance indicators for senior management review.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Implemented and planned warehouse safety and security programs and activities.
- Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
- Supervised employees to promote optimal productivity in job tasks and duties.
CSR /Ramp Supervisor
Delta airlines
Orlando, FL
08.2006 - 01.2018
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Maintained accurate records of aircraft arrivals and departures, load factors, fuel consumption.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Collaborated with flight crews and other departments to ensure smooth operation of flights.
- Trained employees on safety procedures, customer service protocols, and other duties related to ramp operations.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
- Followed up with customers to ensure their satisfaction.
- Performed account maintenance activities such as updating client information in databases.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
M88
United States Army
Fort Benning, GA
06.1996 - 06.2006
- Cleaned and maintained tank interiors by pressure washing and removing debris from inside the tanks.
- Conducted visual inspections of tanks to identify any issues or potential hazards.
- Performed regular maintenance on tank equipment including valves, pumps, and gauges.
- Utilized small-arms, light artillery and drone weaponry to suppress and neutralize enemies.
- Implemented policies designed to improve morale among troops while maintaining discipline.
- Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
- Conducted briefings and prepared reports on mission status, accomplishments and future plans.
Education
Associate of Arts -
VCC
Orlando, FL02-1994
Skills
- Regulatory Compliance
- Passenger Assistance
- Passenger Safety
- Strong Safety History
- Vehicle Inspections
- DOT Regulations
- Safety-Focused
- Defensive Driving
- Air Brake Certification
- Map Proficiency
- CDL Class B
Timeline
Warehouse/ Fleet Manager / CDL Driver
Lees Ice of central Florida
03.2020 - 02.2024
Warehouse /fleet Manager
ABM Industries
02.2018 - 03.2020
CDL Charter Driver
Mena transportation
01.2018 - Current
CSR /Ramp Supervisor
Delta airlines
08.2006 - 01.2018
M88
United States Army
06.1996 - 06.2006
Associate of Arts -
VCC