RILDO DA SILVA
Greenville,SC
Summary
Professional with over eight years of experience under Office of Refugee Resettlement (ORR) and in child welfare services. Proven ability to develop trust and rapport with clients through compassionate approach and excellent communication and listening skills. Proactive team leader with skills in training, development, and mentoring to deliver high-quality services to communities in need. Deep understanding of needs and experiences of individuals from diverse populations. Multilingual fluency in English, Spanish, and Portuguese.
Overview
7
7
years of professional experience
Work History
Senior Program Director
NYAP La Jornada Program SC
Greenville, Columbia, SC
02.2022 - Current
- Works 50 plus hours, On Call 7 Days a Week
- Managed program operations and provided strategic leadership for workers
- Collaborated with various parties involved in program to evaluate successes and failures as well as develop new partnerships and make proactive changes
- Liaised between organizations, partners, stakeholder and members to promote and improve services and communication
- Developed and monitored budgets for the La Jornada SC program
- Created comprehensive progress reports on programs to show progress
- Recruited and hired top-level employees with expertise in working with unaccompanied minors, adding depth and talent to highly skilled team
- Designed and implemented standard operating procedures in various departments for optimal efficiency.
Assistant Program Director/Clinical Supervisor
NYAP La Jornada Program SC
Greenville, SC
09.2021 - 02.2022
- Works 40 Hours per Week, Plus On Call for Weekends and Intakes
- Advocate on behalf of youth and youth service systems via individual and systems advocacy participation
- Promote, encourage, and assist Lead Clinicians in developing innovative programs and implementing special projects to serve minors and their families better
- Supervise Lead Clinicians and provide direction on cases
- Serve as liaison between the Program Director, Lead Clinicians and ORR staff
- Conduct program evaluation activities to assess the effectiveness of agency services to minors and their families
- Prepare reports on agency licensure, regulatory, and compliance reviews
- Responsible for planning and coordinating statewide functions, including training and conferences
- Assist in program development activities, including referral agency contacts throughout the state to develop services and referrals to NYAP
- Oversaw daily operations of various departments and program functions
- Coordinated, tasked and supervised staff to sustain organizational operations and champion organizational mission
- Liaised between departments to keep broadcast planning and execution on track.
Lead Case Manager
NYAP La Jornada Program SC
Greenville, SC
04.2021 - 09.2021
- Works 40 plus hours per week and On Call for Intakes
- Promoted to oversee interviewing, hiring, training, and development of clinical staff
- Create program goals, develop services, and deliver community-based programs to meet needs
- Conduct program evaluations to monitor effectiveness
- Oversee day-to-day program operations, including reporting, budgeting, and documentation
- Provide professional development opportunities for staff members, including workshops and seminars
- Audit reunification processes to ensure alignment with ORR requirements.
Clinician
NYAP La Jornada Program FL
Homestead, FL
02.2020 - 04.2021
- Works 40 hours per week plus Rotation on Intakes
- Managed caseload of clients and provided clinical counseling services to unaccompanied minor immigrants under ORR care.
- Conducted mental health assessments for unaccompanied minors and delivered crisis interventions when necessary.
- Trained foster parents on foster care standards and relationship building with minors.
- Facilitated risk assessments and created individual service plans.
- Collaborated with multidisciplinary teams of case managers, youth workers, teachers, and social workers to facilitate reunification.
Clinical Counselor
Comprehensive Health Services Inc
Homestead, FL
03.2018 - 11.2019
- Works 40 Hours per Week
- Under ORR, delivered clinical services to unaccompanied immigrant children, including individual and group counseling
- Facilitated and documented health assessments for children between 13-17 years old
- Conducted intake, orientation, risk, and UAC assessments
- Provided crisis intervention and recommended additional services and resources as needed
- Assessed client needs, determined goals, created treatment plans, and implemented behavioral interventions
- Trained and coached new hires on clinical standards and program goals.
Mental Health Therapist
Homestead Behavioral Clinic
Homestead, FL
03.2017 - 02.2018
- Works 50 plus hours per week
- Managed caseload of up to 25 clients per week, delivering individual and family sessions to children, teenagers, and adults from multicultural, multi-ethnic community
- Delivered bilingual services in English and Spanish
- Identified client goals, developed treatment plans, and applied Humanistic and Client-Centered modalities to build trust and rapport
- Provided recommendations to additional resources and services to meet client needs
- Collaborated with parents and teachers to implement behavioral therapy techniques.
Clinical Counselor
ACI Federal
Homestead, FL
05.2016 - 02.2017
- Works 40 Hours per Week – Shift and Weekend Coverage Rotations, plus Intakes
- Under ORR, conducted mental health evaluations, facilitated individual, and group counseling for unaccompanied immigrant children ranging in age from 13-17
- Evaluated clients for risk to self or others and recommended additional resources as needed
- Conducted intake, orientation, and UAC assessments
- Determined individual goals and built treatment plans
- Advocated for clients with family members, treatment teams, and legal personnel
- Documented goals and progress in confidential health record
Education
Master of Science - Mental Health Counseling and Psychology
Albizu University
01.2020
Master of Science - Industrial/Organizational Psychology
Grand Canyon University
01.2015
Bachelor of Science - Psychology
Florida Atlantic University
01.2013
Skills
- Program Development
- Refugee Resettlement Services
- Case Management
- Assessments/Evaluations
- Building Relationships
- Clinical and Counseling Experience
- Staff Supervision and Training
- Coaching and Mentoring
- Team Collaboration and Leadership
- Regulatory Compliance
- Community Engagement
- Multicultural Counseling
- Effective leader
- Administration knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Senior Program Director
NYAP La Jornada Program SC
02.2022 - Current
Assistant Program Director/Clinical Supervisor
NYAP La Jornada Program SC
09.2021 - 02.2022
Lead Case Manager
NYAP La Jornada Program SC
04.2021 - 09.2021
Clinician
NYAP La Jornada Program FL
02.2020 - 04.2021
Clinical Counselor
Comprehensive Health Services Inc
03.2018 - 11.2019
Mental Health Therapist
Homestead Behavioral Clinic
03.2017 - 02.2018
Clinical Counselor
ACI Federal
05.2016 - 02.2017
Master of Science - Mental Health Counseling and Psychology
Albizu University
Master of Science - Industrial/Organizational Psychology
Grand Canyon University
Bachelor of Science - Psychology
Florida Atlantic University
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