Rileigh Kuntz

Aberdeen,SD

Summary

Proven Machine Operator at 3M and Shift Manager at McDonald’s, adept in streamlining operations and enhancing team performance. Leveraged strong work ethic and problem-solving skills to improve product quality and achieve consistent customer satisfaction. Excelled in communication, fostering teamwork, and collaboration, significantly contributing to workplace efficiency and safety.

Overview

years of professional experience

Work History

Machine Operator

02.2019 - Current

Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Collaborated with team members to optimize production processes and improve overall performance.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.

Shift Manager

McDonald’s

08.2012 - 03.2022

Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Coached crew members to optimize performance and motivate toward more efficient work.
Excelled in every store position and regularly backed up front-line staff.
Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Exercised composure under pressure and in escalated customer service scenarios.
Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.

Education

High School Diploma - General

Central High School

Aberdeen, SD

Bachelors - Radiology

University of Sioux Falls

Sioux Falls, SD

Skills

Strong Work Ethic
Good Communication
Attention to Detail

Problem-Solving
Teamwork and Collaboration

Timeline