Riley Adamson

Store Manager

Menifee Tires

Menifee, CA

06.1988 - 03.2019

Led a team of 15 employees, ensuring high productivity and excellent customer service.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Resolved customer complaints in a timely manner.
Organized promotional events to increase product awareness.
Performed regular price checks to ensure competitive pricing.
Developed relationships with suppliers to negotiate better prices.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Oversaw inventory management activities including ordering supplies as needed.
Developed and implemented operational policies and procedures to ensure efficient business operations.
Investigated customer complaints related to product and service quality or delivery issues.
Implemented successful business strategies to increase revenue and target new markets.
Planted trees, shrubs, bushes and flowers in decorative planters and displays.
Cleaned up debris after completing jobsite tasks.
Performed minor repairs on broken down machinery.
Answered customer inquiries about warranties, repairs, returns.
Maintained accurate records of all service calls and repairs performed.
Replaced worn out elements like countertops, cabinets or tile floors.
Applied finishes such as paint or wallpaper.
General building repairs