Riley Aggers
Summary
Dynamic and reliable professional with a strong background in customer service at Main Event. Proven ability to engage guests and manage crowd dynamics effectively. Recognized for exceptional communication skills and leadership qualities, ensuring a seamless experience for patrons while maintaining high standards of cleanliness and organization.
Professional with strong experience in entertainment and customer service industry, prepared to enhance guest experiences and ensure smooth operations. Demonstrates excellent interpersonal skills, strong teamwork, and adaptability. Capable of managing game booths, handling cash transactions, maintaining equipment, and providing outstanding customer service. Reliable and focused on achieving results while maintaining high standards.
Overview
3
3
years of professional experience
Work History
Games Attendant
Main Event
03.2024 - 04.2025
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Answered guest questions to provide fun game experience.
- Explained and demonstrated games and attractions to assist guests.
- Balanced competing priorities during busy periods maintaining high levels of customer satisfaction at all times.
- Provided exceptional customer service, actively addressing guest concerns or issues as they arose.
Busser
Crust Pizzeria
09.2023 - 05.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Dishwasher
Crackersandcompanycafe
07.2022 - 06.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Food Runner
Majestic Cinemas
03.2022 - 09.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
High School Diploma -
Williams Field High School
Gilbert, AZ05-2021
Skills
- Quick learner
- Leadership qualities
- Guest interaction
- Security assessments
- Customer engagement
- Teamwork and collaboration
- Customer service
- Customer assistance
- Reliability
- Active listening
- Effective communication
- Crowd management
Languages
English
Native or Bilingual
Timeline
Games Attendant
Main Event
03.2024 - 04.2025
Busser
Crust Pizzeria
09.2023 - 05.2024
Dishwasher
Crackersandcompanycafe
07.2022 - 06.2023
Food Runner
Majestic Cinemas
03.2022 - 09.2022
High School Diploma -
Williams Field High School
Similar Profiles
Alexis YoungAlexis Young
Server at Main EventServer at Main Event
Lexee ChavezLexee Chavez
Party Host at Main EventParty Host at Main Event
Courtney BryantCourtney Bryant
Supervisor at Main EventSupervisor at Main Event
Jarmarl HollmanJarmarl Hollman
Sever Assistance at Main EventSever Assistance at Main Event
Lai Chun Ting TimothyLai Chun Ting Timothy
Games attendant at AIA CarnivalGames attendant at AIA Carnival