Riley Agtaguem
Honolulu
Summary
With my knowledge from Emergency Medical Technician school, I am able to prioritize problems in high-level situations and execute them with the utmost efficiency. From my experience in my previous server position to my current dog handler position, I'm able to upkeep a clean and tidy space and ensure the facility is well-taken cared of. I have experience with communicating with colleagues professionally and kindly while maintaining healthy boundaries. I ensure that clients and customers alike fully understand professional procedures and take the time to explain to clear up any confusion.
Overview
3
3
years of professional experience
Work History
Dog Handler/Customer Service
K9 Secret Services
2022.08 - Current
- Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
- Managed up to 20+ dogs of varying breeds and sizes, providing attentive care.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
- Provided a safe environment for dogs by conducting thorough evaluations of each animal's temperament and behavior before handling them.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
- Administered prescribed medications to animals based on individual needs.
Server
Izakaya Genbe
2021.06 - 2022.07
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Certification of Completion - Emergency Medical Technician
Kapi'olani Community College
Honolulu, HI05.2024
Skills
- Facility Upkeep
- Client Service
- Time Management
- Multitasking Abilities
- Problem-Solving
- Analytical Thinking
Timeline
Dog Handler/Customer Service
K9 Secret Services
2022.08 - Current
Server
Izakaya Genbe
2021.06 - 2022.07
Certification of Completion - Emergency Medical Technician
Kapi'olani Community College
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