Riley Andrus
New Caney,TX
Overview
8
8
years of professional experience
Work History
Server
Reel Luxury Cinemas
The Woodlands, TX
07.2023 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu items, service standards, and POS system usage.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Managed multiple tables efficiently during peak hours, maintaining high service levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Shift Manager (full-time)
Pizza Hut
Carencro, LA
01.2022 - 06.2023
- This position requires me to manage 3-8 employees during shifts mostly evenings/nights where we produce and serve food to customers. My duties include customer service, ensuring we are operating within health code, maintaining labor costs, and ensuring procedure is being followed.
Environmental Services
Opelousas General Health System
Opelousas, LA
12.2020 - 08.2021
- As an environmental service attendant I worked in a janitorial role, cleaning patient rooms and common areas in the hospital.
Crew Member
Raising Canes
Shenandoah, TX
04.2018 - 11.2019
- Worked as a cashier both in the storefront and the drive-thru. This required customer service skills efficiency with food orders and constant cleaning of surfaces and tools/machines. Also worked as a cook which entailed food preparation in a safe and efficient manner.
Education
High school diploma -
Magnolia High School
Magnolia, TX05-2020
Skills
- Environmental Services
- Cleaning Experience
- Food Preparation
- Food Service
- Shift Management
- Food Safety
- POS
Timeline
Server
Reel Luxury Cinemas
07.2023 - Current
Shift Manager (full-time)
Pizza Hut
01.2022 - 06.2023
Environmental Services
Opelousas General Health System
12.2020 - 08.2021
Crew Member
Raising Canes
04.2018 - 11.2019
High school diploma -
Magnolia High School