Riley Hansen
Wichita,KS
Summary
Proficient and caring CNA offering outstanding patient experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
Work History
CNA
Life Care Center of Andover
Andover , KS
09.2023 - Current
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA
Valley View Senior Life Llc
Junction City , KS
05.2022 - 11.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Shift Manager in Training
Scooters Coffee Shop
Junction City , KS
05.2021 - 05.2023
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
Shift Supervisor
Baskin Robins
Junction City , KS
06.2020 - 08.2021
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Assisted upper management with daily operations to meet standards of service and quality.
- Reinforced rules to promote superior employee performance.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Maintained accurate records of daily transactions and deposits.
Education
Bachelor of Science - Pre-Medicine
Wichita State University
Wichita, KS05-2026
High School Diploma -
Junction City Sr High School
Junction City, KS05-2023
Skills
- Patient-Focused Care
- Complex Problem-Solving
- Inpatient Care
- Room Cleaning and Restocking
- Memory-Care Training
- ADLs Assistance
- Observing Responses
- Compassionate Caregiver
- Observation Documentation
- Medical Terminology Knowledge
- Charting Expertise
- Wheelchair Assistance
Timeline
CNA
Life Care Center of Andover
09.2023 - Current
CNA
Valley View Senior Life Llc
05.2022 - 11.2023
Shift Manager in Training
Scooters Coffee Shop
05.2021 - 05.2023
Shift Supervisor
Baskin Robins
06.2020 - 08.2021
Bachelor of Science - Pre-Medicine
Wichita State University
High School Diploma -
Junction City Sr High School
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