Summary
Overview
Work History
Education
Skills
Timeline
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Riley Baermann

Riley Baermann

Port Angeles,WA

Summary

Dynamic professional with a proven track record at 7 Cedars Casino, excelling in customer service and safety management. Skilled in tire installation and balancing, I enhance operational efficiency while fostering strong client relationships. Adept at multitasking, I consistently deliver outstanding results in high-pressure environments, ensuring satisfaction and safety for all stakeholders.

Overview

2026
2026
years of professional experience

Work History

Security Officer

7 Cedars Casino
03.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Tire Technician

Les Schwab
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.
  • Delivered outstanding service, addressing client concerns promptly and professionally.
  • Increased efficiency with meticulous organization of tools and equipment in the workspace.

Busser/Host

Kokopelli Grill
05.2022 - 09.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Supported team members with additional tasks, promoting a positive work environment.

Sales Associate

Plaid Pantry
12.2020 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

High School Diploma -

Port Angeles High School
Port Angeles, WA
05.2020

Skills

  • Tire installation
  • Tire mounting
  • Tire balancing
  • Wheel balancing
  • Time tracking
  • Multitasking
  • Customer service
  • Invoice generation

Timeline

Security Officer

7 Cedars Casino
03.2024 - Current

Busser/Host

Kokopelli Grill
05.2022 - 09.2022

Sales Associate

Plaid Pantry
12.2020 - 07.2021

Tire Technician

Les Schwab

High School Diploma -

Port Angeles High School

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Riley Baermann