Riley Ball
Ukiah,CA
Summary
Dedicated, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Medical receptionist
Mendocino Coast Clinics
Fort Bragg, CA
04.2021 - 04.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Checked patient insurance, demographic and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling
- Performed various administrative tasks by filing, copying and faxing documents
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor
- Adhered to strict HIPPA guidelines to protect patient surveys
Cashier
Mendo Mill
Fort Bragg, CA
10.2019 - 03.2020
- Greeted customers entering the store and responded promptly to customer needs
- Performed cash, cards and check transactions to complete customer purchases
- Stocked, tagged and displayed merchandise as required
- Worked with the floor team and managers to meet a wide range of customer needs
- Processed refunds and exchanges in accordance with company policy
- Welcomed customers and helped determine their needs
Education
General Education -
Fort Bragg High School
Fort Bragg, CANo Degree - Animal Science
Butte College
Oroville, CASkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Patient call backs
- Insurance verifications
References
- Zoe Ottobini, (707) 409-4197
- Amelia Heflin, (707) 367-3754
- Annberlyn Hamilton, (707) 813-4114
Timeline
Medical receptionist
Mendocino Coast Clinics
04.2021 - 04.2023
Cashier
Mendo Mill
10.2019 - 03.2020
General Education -
Fort Bragg High School
No Degree - Animal Science
Butte College
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