Summary
Work History
Education
Skills
Timeline
Generic

Riley Ballou-Tomel

Mooresville,NC

Summary

Dynamic Department Supervisor at Hobby Lobby with proven leadership skills and a strong focus on customer service. Enhanced team performance through effective training and constructive feedback, while implementing an inventory management system that minimized waste. Fostered a positive work environment, achieving consistent project completion and building lasting customer relationships.

Work History

Department Supervisor

Hobby Lobby
10.2024 - Current
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of one employees, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
  • Built and designed large displays weekly to promote specific products.
  • Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
  • Handled cash register, returns, and refunds.
  • Maintained clean, organized workspaces for optimal functionality and employee safety.
  • Built relationships with current customers to maintain goodwill and gain additional business.

Education

DA1 - Dental Assisting

Dental Assisting Academy of North Carolina
Charlotte, NC

Skills

  • Customer service
  • Workplace safety
  • Problem resolution
  • Problem-solving
  • Customer relations
  • Leadership skills
  • Interactive communication skills
  • Performance improvement
  • Workflow optimization
  • Policy enforcement

Timeline

Department Supervisor

Hobby Lobby
10.2024 - Current

DA1 - Dental Assisting

Dental Assisting Academy of North Carolina
Riley Ballou-Tomel