Summary
Overview
Work History
Skills
Timeline
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Riley Barnes

Orlando,FL

Summary

Enthusiastic professional possessing strong organizational and customer service skills. Collaborative team player with a solid background in team leadership.

Overview

16
16
years of professional experience

Work History

Lead Bartender

Oceanaire Seafood Room
04.2022 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Trained several new employees on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Wedding Coordinator

Nicole Squared Events
02.2021 - Current
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Increased client satisfaction by efficiently coordinating wedding details and maintaining seamless communication with vendors.

Bartender/Bar Manager

Teak Neighborhood Grill
07.2020 - 07.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Designed special drink and cocktail menus as part of seasonal offerings.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Sales Associate

Pinch A Penny Pool Patio Spa
01.2020 - 09.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.

Head Bartender/Bar Operations Manager

Big Z's Pub
09.2008 - 03.2020
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong rapport with patrons, resulting in repeat business and increased loyalty.

Skills

  • TIPS Certified
  • Inventory and Data Management
  • Teamwork and Professionalism
  • Hospitality and Guest Service
  • Basic accounting
  • Suggestive Selling
  • Proficient Computer Skills (Microsoft Office and 93 wpm)

Timeline

Lead Bartender

Oceanaire Seafood Room
04.2022 - Current

Wedding Coordinator

Nicole Squared Events
02.2021 - Current

Bartender/Bar Manager

Teak Neighborhood Grill
07.2020 - 07.2022

Sales Associate

Pinch A Penny Pool Patio Spa
01.2020 - 09.2020

Head Bartender/Bar Operations Manager

Big Z's Pub
09.2008 - 03.2020

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Riley Barnes