Riley Berry
Factoryville,PA
Summary
With over 10 years of experience in customer service, I have developed strong interpersonal skills and gained hands-on experience working with a diverse range of individuals. I am adept at providing prompt and effective assistance, ensuring tasks are completed efficiently. As a motivated and dependable professional, I am skilled at adhering to protocols across various roles and can quickly adapt to new environments. I am a fast learner, committed to taking on new challenges with dedication and a strong work ethic. As an aspiring teacher, I am eager to apply my communication and problem-solving skills I have gained through my experience in an educational setting, fostering a positive and engaging learning environment for students.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Student Teaching
Keystone College
01.2025 - Current
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Cultivated positive relationships with administration, teaching staff, and students.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
- Supported diverse learners with differentiated instruction strategies tailored to individual needs and abilities.
Barista
Starbucks
07.2018 - Current
- Taking orders and ringing up payment
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Creating drinks to standard protocol and customizations of customers
- Preparing and serving light food and snacks
Pool Substitute | Paraprofessional Assistant Women's Basketball Coach
Western High School
09.2021 - 06.2022
- Facilitating lesson plans during a teacher's absence
- Managing classroom behavior
- Quickly interpreting lesson plans
- Creating reports to inform the students' permanent teacher of their success
- Assist with conducting drills for each practice session
- Follows direction from head coach and assisted as needed
Sales Associate
Dick's Sporting Goods
10.2017 - 05.2019
- Made the store look presentable by upholding company standards for merchandise presentation
- Showing passion, knowledge, dedication, and commitment for the sports and activities the company supported in the store
- Cross trained to work cash registers using POS system
- Promoted company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
- Created an efficient and friendly customer experience
Publix Supermarket
03.2015 - 07.2017
- Weighed and scanned products
- Accepted payments and provided change when appropriate
- Handled cash and other forms of tender accurately
- Bagged products when necessary
- Maintained a neat and clean register area
- Assisted in other duties as assigned
- Provided premier customer service, including greeting customers and answering their questions
Education
Keytsone College - Special Education(K-12)/Early Childhood Education
Keystone College
La Plume, PA05-2025
Becker College -
Becker College
Worcester, MA12.2020
Highschool Diploma -
Piper High School
01.2018
Skills
- Modern teaching methods
- Student engagement
- Classroom management
- Collaboration and Teamwork
- Adaptability and Flexibility
Awards
- Academic Scholarship (Keystone College)
- Presidential Scholarship (Keystone College)
- Academic Scholarship (Becker College) - Piper High School 2018
- Top 5% of Graduating Class - Piper High School 2018
- Team Captain of Varsity Basketball Team - Piper High School 2016-2018
- First to Hit 100 3 Point Shots - Piper Bengals Girls' Varsity Basketball Team 2018
- Kid of Character Award Winner - Broward County Public Schools 2010
Certification
- PDE-Conceptualizing Professional Ethics for Educators
- PDE-Introduction to Structured Literacy
- CPR Certification
- First Aide Certification
Timeline
Student Teaching
Keystone College
01.2025 - Current
Pool Substitute | Paraprofessional Assistant Women's Basketball Coach
Western High School
09.2021 - 06.2022
Barista
Starbucks
07.2018 - Current
Sales Associate
Dick's Sporting Goods
10.2017 - 05.2019
Publix Supermarket
03.2015 - 07.2017
Becker College -
Becker College
Keytsone College - Special Education(K-12)/Early Childhood Education
Keystone College
Highschool Diploma -
Piper High School
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