Riley Bills
Salt Lake City
Summary
- Achieved high levels of customer satisfaction by providing exceptional service. Enhanced customer service skills through extensive experience in the field. Actively sought opportunities for skill improvement and knowledge expansion.
- Facilitated teamwork and project execution, resulting in the prestigious Eagle Scout award at 18 years old.
- Generated $6700 in sales by effectively guiding and motivating team members in cutlery sales. Cultivated a high-performance team culture that prioritized collaboration and achievement. Drove successful sales outcomes through targeted leadership and support.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Jimmy John's
Centerville, Utah
07.2021 - Current
- Deliver orders efficiently across multiple routes while maintaining high customer satisfaction and on-time delivery rates. Navigate traffic patterns to optimize delivery speed. Maintained order accuracy while preparing and handling food safely.
Cashier/Runner
Mcdonalds
Centerville, Utah
08.2016 - 06.2021
- Managed high-volume cash transactions with precision while coordinating with kitchen staff to maintain service speed and customer satisfaction. Given the only position that helped promote kiosk ordering and helped customers feel welcomed by having conversation and serving food.
Captioning Agent
Caption Call
Taylorsville, Utah
07.2020 - 04.2021
- Facilitated real-time communication for hearing-impaired individuals by transcribing phone conversations with exceptional accuracy and empathy.
Pizza Maker/Cashier
MOD Pizza
Woods Cross, Utah
06.2018 - 12.2018
- Managed dual roles in food preparation and customer service, maintaining quality standards while handling cash transactions and coordinating orders during peak hours.
Sales Representative
Vector Marketing
Layton, Utah
06.2015 - 12.2015
- Sold high-quality kitchen cutlery and other kitchen items. A member of the Key Staff for my office, which was in charge of calling and encouraging our team as well as making sure we hit our goals. Led direct sales presentations, cultivated client relationships, and implemented consultative selling strategies to drive revenue growth and exceed targets.
Rides Operator/Ticket Attendant
Lagoon
Farmington, Utah
05.2013 - 07.2013
- Operated diverse ride attractions while maintaining strict safety protocols and delivering exceptional guest experiences through clear communication and quick decision-making.
Education
High School Diploma - undefined
Mountain High School
Kaysville, Utah06.2015
Skills
- Customer Service & Satisfaction
- Team Leadership
- Communication Skills
- Sales Strategy
- Conflict Resolution
Custom section
- Personality/Traits | Riley Bills
- I am a very positive person willing to learn new skills.
- I work well with both co-workers and customers.
- I keep a positive attitude throughout my shifts.
- I am a kind and caring person.
Timeline
Delivery Driver
Jimmy John's
07.2021 - Current
Captioning Agent
Caption Call
07.2020 - 04.2021
Pizza Maker/Cashier
MOD Pizza
06.2018 - 12.2018
Cashier/Runner
Mcdonalds
08.2016 - 06.2021
Sales Representative
Vector Marketing
06.2015 - 12.2015
Rides Operator/Ticket Attendant
Lagoon
05.2013 - 07.2013
High School Diploma - undefined
Mountain High School