Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Riley Bisek

Chanhassen,MN

Summary

Front of House Manager at Lucky's 13 with a proven track record in staff management and conflict resolution. Experienced in employee scheduling and food safety compliance, I successfully enhanced operational efficiency and team performance, ensuring exceptional guest experiences. Passionate about training and mentoring, I thrive in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Front of House Manager

Lucky's 13
09.2024 - Current

I was offered the position as one of our front of house managers after we had some staffing changes occur. I really was excited for the opportunity to switch over to a permanent Manager role instead of just supervising on some shifts.


As a Front of House Manager I was delegated many tasks for the restaurant on top of running the floor, including:


  • Creating and adjusting the server, host and food runner schedules.
  • Running payroll for all employees and fixing any discrepancies with hours throughout the pay-period.
  • Supply orders for any maintenance needing to be done as well as supplies such as printer paper, guest check books, etc.
  • Occasionally ordering all beer and liquor during the week for the restaurant, and our catering department.


Bartender

Lucky's 13
09.2022 - 09.2024

Quickly after starting at Lucky's, my bar manager had seen my work ethic and offered me positions behind the bar. I was very eager to learn all aspects of the restaurant and took on the role. I got used to multitasking between serving my bar customers as well as making drinks for servers at the bar well in a fast paced environment.

Supervisor

Lucky's 13
08.2022 - 09.2024

After a few months of being with Lucky's, my GM approached me with the opportunity to supervise. I was very eager to take the role and found that it was a position that I worked well at.

Server

Lucky's 13
05.2022 - 09.2024

I started at Lucky's as my first job in the industry and quickly became one of the strongest servers we had. I pride myself on being very good at being attentive to my tables and making sure their visit to the restaurant was as great as I could make it.

Conference Services Assistant

Oak Ridge Conference Center
04.2019 - 09.2020

During my time at Oak Ridge I was in charge of facilitating the set-up of the conferences as well as insuring they ran smoothly for the time they were there. I was in a position to which I was in charge of managing my own time and completing tasks that were required of me and then-some in a timely manner.

Education

Chanhassen High School
Chanhassen, MN

Skills

  • Conflict resolution
  • Staff management
  • Training and mentoring
  • Food safety compliance
  • POS system operations
  • Employee scheduling
  • Policy enforcement

Languages

Spanish
Limited Working

Timeline

Front of House Manager

Lucky's 13
09.2024 - Current

Bartender

Lucky's 13
09.2022 - 09.2024

Supervisor

Lucky's 13
08.2022 - 09.2024

Server

Lucky's 13
05.2022 - 09.2024

Conference Services Assistant

Oak Ridge Conference Center
04.2019 - 09.2020

Chanhassen High School