Dynamic professional with strong teamwork and problem-solving skills. Proven ability to enhance customer satisfaction and support team efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Intern
Amazing Grace Design
Santa Monica, CA
06.2025 - 07.2026
Provided feedback on designs, ensuring alignment with client objectives and brand standards.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted files and spreadsheets to improve accessibility for team members.
Server
Sidecar Doughnuts & Coffee
Santa Monica, CA
06.2022 - 12.2023
Provided exceptional customer service in fast-paced a fast-paced environment, ensuring guest satisfaction.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Served food and beverages promptly with focused attention to customer needs.
Handled special requests and dietary restrictions, ensuring compliance with health regulations.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Efficiently managed cash register operations, processing orders accurately and swiftly.
Utilized POS system to process transactions and manage orders. to place orders, manage bills, and handle complimentary items.
Restocked supplies to maintain inventory levels.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.