Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Bogatko

Flower Mound,TX

Summary

Recent graduate with foundational knowledge in business administration and hands-on experience gained through working. Demonstrates strong teamwork, problem-solving, and time-management skills. Thorough team contributor with strong organizational capabilities. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

6
6
years of professional experience

Work History

Retail Store Manager

Odin Leather Goods
10.2022 - Current


  • Developed and implemented strategies to improve customer service satisfaction.
  • Assisted retail manager with sales, employee management, customer service and operations management.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Optimized store displays and appearance via strategic merchandising.
  • Maintained accurate records of received goods and shipped orders in computerized inventory system.
  • Managed store organization, maintenance, and purchasing functions.

Kennel Technician

Camp Bow Wow
04.2022 - 10.2022
  • Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
  • Maintained records of animal feedings, treatments and other updates.
  • Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
  • Monitored animals for signs of illness or distress and reported to supervisor immediately.
  • Organized inventory of food, bedding supplies, toys and other items needed for animal care.
  • Adhered to standards set forth by local laws regarding animal welfare.

Hostess/Server

Marty B's
08.2020 - 12.2021
  • Cultivated warm relationships with regular customers
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods


Server

Peter's Pizzeria
10.2019 - 06.2020
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
  • Supervised restocking of salad bar and buffet for lunch and dinner service
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions
  • Took to-go orders and put uber eats orders into the system for processing.

Education

BBA - Business Administration

Texas A&M University - Commerce
Commerce, TX
05-2025

Associate in Arts (A.A.) -

North Central Texas College
Flower Mound, TX
12.2022

Skills

  • Warm and Friendly
  • Conflict and Complaint Resolution
  • Team Player
  • Hospitality Service Expertise
  • Anticipating Guest Needs
  • Stocking and Replenishing
  • Adaptable and Flexible
  • Performance monitoring
  • Resourceful nature
  • Store Merchandising
  • Store Operations Oversight
  • Retail Inventory Management
  • Outstanding Communication Skills
  • Reliable

Timeline

Retail Store Manager

Odin Leather Goods
10.2022 - Current

Kennel Technician

Camp Bow Wow
04.2022 - 10.2022

Hostess/Server

Marty B's
08.2020 - 12.2021

Server

Peter's Pizzeria
10.2019 - 06.2020

Associate in Arts (A.A.) -

North Central Texas College

BBA - Business Administration

Texas A&M University - Commerce

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