Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Bowling

Columbus,OH

Summary

Dynamic Technical Team Member at Fast Enterprises with expertise in software testing and troubleshooting. Proven track record in optimizing system performance and resolving complex technical issues. Adept at training and mentoring, fostering collaboration across teams to enhance project delivery and customer satisfaction. Committed to maintaining operational excellence and implementing innovative solutions.


Overview

4
4
years of professional experience

Work History

Technical Team Member

Fast Enterprises
07.2022 - Current
  • Patch software and install new versions to eliminate security problems and protect data.
  • Monitor system performance to identify potential issues.
  • Test new software and hardware prior to deployment.
  • Configure hardware, devices, and software to set up work stations for employees.
  • Diagnose and troubleshot hardware, software and network issues.
  • Offer assistance in implementing and developing training programs.
  • Research and identify solutions to technical problems.
  • Maintain servers and systems to keep networks fully operational during peak periods.
  • Learn and adapt quickly to new technology and software applications.
  • Resolve problems, improve operations and provide exceptional service.

Implementation Consultant Intern

Fast Enterprises
05.2021 - 08.2021
  • Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
  • Assessed project scope to confirm details and understand customer expectations in advance.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Analyzed problems and worked with teams to develop solutions.

Education

Bachelor of Science - Computer Science

Virginia Military Institute
Lexington, VA
05-2022

Skills

  • Software testing
  • Cybersecurity
  • API development
  • Information security
  • Hardware troubleshooting
  • Software development
  • Performance optimization
  • Virtualization
  • Customer support
  • Training and mentoring
  • System administration
  • IT service management

Timeline

Technical Team Member

Fast Enterprises
07.2022 - Current

Implementation Consultant Intern

Fast Enterprises
05.2021 - 08.2021

Bachelor of Science - Computer Science

Virginia Military Institute

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