Riley Bryan
Johns Creek,GA
Summary
Dynamic professional with a proven track record at Southern Local, excelling in customer service and inventory management. Recognized for exceptional multitasking and attention to detail, I effectively trained staff and resolved customer issues, enhancing satisfaction and loyalty. My motivational skills and team management experience contribute to fostering a positive and productive environment.
Overview
5
5
years of professional experience
Work History
Key Holder
Southern Local
05.2021 - 12.2023
- Assisted with daily store operations and maintained inventory accuracy.
- Provided exceptional customer service to enhance shopping experience.
- Managed cash register transactions and reconciled end-of-day sales reports.
- Trained new staff on operational procedures and customer engagement techniques.
- Organized merchandise displays to optimize product visibility and sales potential.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Hostess
Connors Steak and Seafood
01.2025 - 04.2025
- Greeted and seated guests, ensuring optimal dining experience and smooth flow of service.
- Managed reservations and waitlists using restaurant management software to enhance guest satisfaction.
- Collaborated with servers and kitchen staff to communicate guest needs and preferences efficiently.
- Assisted in training new host staff on operational procedures and customer service standards.
- Monitored dining area for cleanliness, promptly addressing any issues to maintain a welcoming environment.
- Handled guest inquiries and complaints with professionalism, resolving issues to uphold restaurant reputation.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Assistant Volleyball Coach
A5 Volleyball Club
10.2023 - Current
- Assisted in developing training programs to enhance player skills and teamwork.
- Coordinated practice schedules, ensuring optimal use of facilities and resources.
- Provided feedback to players on performance, fostering growth and skill improvement.
- Supported head coach in strategizing game plans based on opponent analysis.
- Led drills focused on technical skills and game strategies during practices.
Education
Cosmetology
Keune Academy By 124
Lawrenceville, GA05.2026
High School Diploma -
Wesleyan School
Peachtree City, GA05.2021
Skills
- Motivational skills
- Team management
- Event organization
- Team bonding
- Attention to detail
- Multitasking
- Reliability
Timeline
Hostess
Connors Steak and Seafood
01.2025 - 04.2025
Assistant Volleyball Coach
A5 Volleyball Club
10.2023 - Current
Key Holder
Southern Local
05.2021 - 12.2023
Cosmetology
Keune Academy By 124
High School Diploma -
Wesleyan School