Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Riley Bryant

Clear Lake

Summary

Dynamic automotive professional with extensive experience at Discount Tire, excelling in tire service and customer relations. Proven expertise in automotive diagnostics and vehicle maintenance, complemented by strong problem-solving abilities. Recognized for enhancing service efficiency and delivering exceptional customer satisfaction in fast-paced environments. Committed to continuous improvement and operational excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Service Professional

Discount Tire
Mason City
05.2024 - Current
  • Trained to properly mount and balance tires. How to lift vehicles, and the proper way to use tools with vehicles. Trained to be a service technician, crew chief, and service coordinator in the back room, as well as sales at the counter.

Maintenance Technician

PRITCHARD Chrysler forest city
01.2023 - 05.2025
  • Started working at Chrysler doing PDI's (predelivery inspections
  • Which is just a check list for a vehicle when it first arrives at the shop
  • Started training for level 0 and got certified to preform recalls on Chrysler vehicle
  • Trained level 1 for vehicle maintenance on transmissions, engines, suspension and EV
  • Trained and certified with WorkHorse EV trucks
  • Trained for Isuzu and certified to work on engines, transmissions, suspension and EV Isuzu vehicles
  • Now training for GM certification
  • Also installing strobe lights, hitches, and back up mirror/ cameras.

Nutrition transport

MercyOne
03.2021 - 03.2023
  • At this job, I have a cart full of trays that I take to another hospital to feed the residence there
  • Also help out cleaning pots, pans and dishes.

Auto Service Advisor

Fleet Farm
01.2017 - 10.2020
  • Make appointments for the technicians to work and send the bills from parts stores out
  • Stack batteries on pallets, stack junk tires and put new tires on the shelves
  • Install tires on wheels, oil changes, battery replacements, alignment checks, brake pads and rotor replacements and alternator installations.

Cashier

Murphy USA
06.2016 - 03.2017
  • Rang customers out for their purchase of gasoline, diesel and other product from the store
  • Also stocked any product that needed to be stocked.

Stocker/Cashier

Fareway Stores, Inc.
08.2013 - 12.2015
  • Stocked shelves on the floor, dairy and produce
  • Also helped ring customers out and take their groceries to their car.

Detasseler

Pioneer
06.2012 - 07.2012
  • During the job I would pick tassels out of the top of corn stocks
  • Also trained and lead groups down rows.

Education

High school diploma -

Mason City High School
Mason City, IA
05.2016

Skills

  • Oil Change
  • Sales
  • Salesforce
  • Retail Sales
  • Auto Estimating
  • Automotive Repair
  • Tire Service
  • Brake Repair
  • Mechanic Experience
  • Automotive Diagnostics
  • Transmissions
  • Suspension
  • Alignment
  • Outside Sales
  • Mechanical Knowledge
  • Vehicle Maintenance
  • Welding
  • Service Technician Experience
  • Mechanical knowledge (5 years)
  • Hand tools (7 years)
  • Power tools (7 years)
  • Electrical experience
  • Customer service
  • Computer skills
  • Automotive repair
  • Assembly
  • Hospital experience
  • Cash register
  • Driving
  • Retail sales
  • Handyman experience
  • IT
  • Tire installation
  • Vehicle maintenance
  • Engine diagnostics
  • Recall management
  • Strobe light installation
  • Parts ordering
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Time management
  • Inventory management
  • Technical training
  • Sales support
  • Effective communication
  • Paperwork processing
  • Upselling strategies
  • Industry expertise
  • Customer segmentation
  • Supply management
  • Brand awareness
  • Complaint resolution
  • Expense monitoring
  • Cross-functional coordination
  • Service orientation
  • Commission structures
  • Goal setting
  • Business process reengineering
  • Cross-functional team leadership
  • Task prioritization
  • Program evaluation
  • Team building
  • Operational Streamlining
  • Teamwork and collaboration
  • Business reporting
  • Multitasking
  • Reliability
  • Organizational skills
  • Regulatory compliance
  • Quantitative skills
  • Lean management
  • Disaster recovery planning
  • Continuous improvement
  • Troubleshoot service issues
  • Excellent communication
  • Business continuity planning
  • Idea development and brainstorming
  • Risk management
  • Sales forecasting
  • Workflow optimization
  • Financial analysis
  • Supply chain management
  • Multitasking Abilities
  • Customer relationship management
  • Process analysis
  • Professionalism
  • Scalability strategies
  • Interpersonal communication
  • Change management
  • Analytical skills
  • Sustainability strategies
  • Process improvement
  • Business ethics
  • Analytical thinking
  • Project planning
  • Data analysis
  • Cost reduction strategies
  • Improvement plans
  • Product development
  • Operational efficiency
  • Logistics coordination
  • Business analysis
  • Project restructuring
  • Resource allocation
  • Interpersonal skills
  • Self motivation
  • Experience in leadership
  • Business strategy development
  • Conflict resolution
  • Forecasting

Certification

Driver's License

Additional Information

Assembly experience, construction experience, PC experience, over 7 years of customer service, and janitorial experience.

Timeline

Service Professional

Discount Tire
05.2024 - Current

Maintenance Technician

PRITCHARD Chrysler forest city
01.2023 - 05.2025

Nutrition transport

MercyOne
03.2021 - 03.2023

Auto Service Advisor

Fleet Farm
01.2017 - 10.2020

Cashier

Murphy USA
06.2016 - 03.2017

Stocker/Cashier

Fareway Stores, Inc.
08.2013 - 12.2015

Detasseler

Pioneer
06.2012 - 07.2012

High school diploma -

Mason City High School

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