Riley Byrd
Charleston,SC
Summary
Versitile, resourceful professional in hospitality, known for high productivity, and efficiency in task completion. Specialize in caregiving, mixology, and customer service. Excel at communication, teamwork, and adaptability, ensuring exceptional patient/guest experiences. Passionate about helping people in many ways.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Breathe Cocktail Lounge
Kernersville, NC
10.2024 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted guests with friendliness and professionalism.
- Upsold customers from shelf to premium brands to help boost sales.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Operated the cash register and Point of Sale (POS) system for transactions, and closed the drawer at the end of the night.
Certified Nursing Assistant
Atrium Health
Winston-Salem, NC
08.2022 - Current
- Responded quickly to emergency situations involving sudden illness or injury.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Provided emotional support to patients and families during difficult times.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Server
Olympic Family Restaurant
Colfax, NC
01.2022 - 06.2022
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Assisted in training new servers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Server
Carriage House Restaurant
Winston-Salem, NC
06.2021 - 11.2021
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
High School Diploma -
East Forsyth High School
Kernersville, NC06-2021
Some College (No Degree) - Pediatric Nursing
Forsyth Technical Community College
Winston-Salem, NCSkills
- Time management
- Effective communication
- Health codes compliance
- Patient care
- Emergency response
- Compassionate caregiver
- Interpersonal skills
- Exceptional customer service
Certification
- Certified Nursing Assistant
- AHA BLS
References
References available upon request.
Timeline
Bartender
Breathe Cocktail Lounge
10.2024 - Current
Certified Nursing Assistant
Atrium Health
08.2022 - Current
Server
Olympic Family Restaurant
01.2022 - 06.2022
Server
Carriage House Restaurant
06.2021 - 11.2021
- Certified Nursing Assistant
- AHA BLS
High School Diploma -
East Forsyth High School
Some College (No Degree) - Pediatric Nursing
Forsyth Technical Community College
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