Riley Carder
Columbus,US
Summary
Process Assistant experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced proficiency and demonstrated skill managing and driving multiple projects with minimal supervision. Expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
FC Associate III Process Assistant (PA)
Amazon
02.2025 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Sort side rates went from being in the bottom five percentile when I first got promoted to being the number one in sort rates in the state for three months consecutively.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
FC Associate 1
Amazon Fulfillment Center (CMH4)
01.2022 - Current
- Organized work to meet demanding production goals with a high success rate.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Put together and packaged items for shipment, as well as communicating orders to shipping personnel.
- Planned daily work strategies and followed oral and written instructions to move and ship products correctly.
- Assisted managers with their day to day, developing new skills in management, communication, quick decision making, creating plans, distributing work, and work relationships, while increasing warehouse efficiency during busy periods.
- Promptly responded to all supervisory questions about the job and provided updates on expected task completion times.
- Made supervisors and coworkers aware of potential hazards and other issues so that they could be resolved quickly.
- Paid close attention to gain a thorough understanding of the duties required for each shift, completing priority tasks first during team meetings.
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Maintained compliance with company safety policies and called violations to attention of management.
FC Filler and Training Process Lead [TPL]
Ace Hardware Distribution Center
08.2018 - 01.2022
- Promoted to Training Process Lead [TPL].
- Provided new hire training.
- Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies.
- Used RF scanners to track merchandise and double-check content counts.
- Visually inspected orders to look for missing or damaged items and reported any problems to supervisors.
- Located and corrected location errors.
- Used forklifts to move pallets to and from trucks and around the warehouse in order to meet tight deadlines.
- Prepared orders for shipment by picking, packing, and labeling merchandise in a systematic manner.
- Met documentation requirements by creating estimates, invoices, and tracking spreadsheets.
- Created new training initiatives, such as online modules, interactive software, language labs, and online programs, as well as providing ongoing training.
- Trained and mentored over 300 new employees who were hired to fill various positions.
- Assessed the company's training methods and made changes to address issues, improve efficiency, and achieve training objectives, resulting in better production.
- Kept track of productivity and employee activities on a daily basis, identifying areas for improvement and putting plans in place to address them.
- Achieved a liaison between executives and entry-level employees, facilitating smooth communication and ensuring that workload and productivity was achieved.
- Developed a thorough understanding of the Pick to Voice software and led training sessions on how to use it effectively.
- Devised operational success goals and developed the necessary training to achieve them.
- Employees were trained in identifying and interpreting production data, which included operating calculations, item quantities, and PPH.
- Taught employees how to use RC and PC forklift equipment safely.
- Assessed participant progress and provided materials to help them succeed in the future.
- Used forklifts to move pallets to and from trucks and around the warehouse in order to meet tight deadlines.
- Met documentation requirements by creating estimates, invoices, and tracking spreadsheets.
- Developed and implemented new training initiatives, such as online modules, interactive software, language labs, and online programs, to ensure that employees receive ongoing training in order to achieve long-term success.
- Any unusual behavior was noted and followed up on.
- Trained and mentored over 300 new employees who were hired to fill various positions.
- Examined the company's training methods and made changes to address issues, improve efficiency, and achieve training objectives, resulting in better production.
- Kept track of productivity and employee activities on a daily basis, identifying areas for improvement and putting plans in place to address them.
Education
High School -
Hilliard Davidson High School
Hilliard, OH01.2018
Skills
- Creative problem solving
- Customer relationship development
- Business strategy development
- Team leadership skills
- Team collaboration skills
- Task prioritization
- Effective communication
- Effective organization
- Strategic business development
- Team leadership
- Troubleshooting skills
- Technical proficiency
- Customer needs assessment
- Effective task delegation
- Strong diagnostic abilities
- Effective communication abilities
- Effective time management
- Meticulous attention to detail
Accomplishments
- Won Employee of the Month at Ace Hardware in July 2020
- Promoted at Ace Hardware to a Training Process Lead and was in position for about nine months.
Certification
RC, RM, and PC forklift certified
Languages
English
Native or Bilingual
Timeline
FC Associate III Process Assistant (PA)
Amazon
02.2025 - Current
FC Associate 1
Amazon Fulfillment Center (CMH4)
01.2022 - Current
FC Filler and Training Process Lead [TPL]
Ace Hardware Distribution Center
08.2018 - 01.2022
High School -
Hilliard Davidson High School
Employee of the Month at Ace Hardware
When Ace Hardware launched third shift at our site, I won Employee of the Month for the help I did to get the shift jump started and the hours i put in
Employee of the Month
Won this award from the work i put in from starting third shift at my site and all the hours I put in.