Summary
Overview
Work History
Education
Skills
Timeline
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Riley Collier

Los Angeles,California

Summary

Dedicated and warm professional with a certificate in Business Communication and Public Relations, including great customer service and administrative abilities developed from high-pressure, client-focused retail environments. Skilled in multitasking with professionalism and poise, including answering questions, handling complaints, and building tidy, welcoming environments. Excellent in clear and empathetic communication, teamwork, and building long-term relationships with clients. Seeking to transition into the dental field as a Dental Receptionist , where strong people skills, attention to detail, and passion for client service can translate into a positive patient experience and efficient office processes.

Overview

1
1
year of professional experience

Work History

Sales Associate

Foot Locker
10.2024 - Current
  • Demonstrated excellent customer service through rapport building, answering product queries, and resolving problems to ensure satisfaction and build repeat business.

    Consistently met or exceeded monthly sales goals through successful conversation and thorough knowledge of products.

    Kept effectively merchandised displays stocked by filling racks and shelves, tagging inventory, and supporting promotional displays.

    Assisted customers in locating products and checking availability between store locations to maximize sales potential.

    Handled high-stress scenarios with poise and professionalism, ensuring an optimal customer experience.

    Assisted fellow employees in enhancing overall store performance and attended regular training to guarantee first-hand knowledge of best practices.

Seasonal Sales Associate

Forever 21
09.2024 - 12.2024
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

California Virtual Academy
50 Moreland Rd, Simi Valley, CA 93065
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Junior Olympian; competitive background in Track & Field
  • Active in multiple sports, including Gymnastics, Dance, Cheer, and Volleyball
  • Excellent people skills
  • Outgoing personality
  • Marketing
  • Internal communications
  • Advertising and marketing
  • Strategy implementation

Timeline

Sales Associate

Foot Locker
10.2024 - Current

Seasonal Sales Associate

Forever 21
09.2024 - 12.2024

High School Diploma -

California Virtual Academy