RILEY COLLINS
Pinellas Park,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I am a fast learner and feel that I can be a positive addition to any team hospitality or otherwise.
Overview
3
3
years of professional experience
Work History
Overnight Supervisor/Grill Cook
Waffle House
Largo, FL
09.2023 - 07.2024
- Maintained safe work and collaboration spaces for night employees.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Responded to customer questions regarding products, prices and availability.
- Restocked grill station with condiments and ingredients.
- Prepared meats to appropriate internal temperature to ensure safety.
- Followed food safety and sanitation procedures.
- Maintained cleanliness and organization of line workstations.
Sales Representative
Vivint
Largo, FL
03.2023 - 09.2023
- Explained products and prices to customers, demonstrating use of products.
- Convinced clients to purchase products or services by following persuasive script.
- Collaborated with other members of sales team to reach targets.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Circulated among potential customers or traveled by foot or automobile to deliver or sell merchandise or services.
Overnight Supervisor/Grill Cook
Waffle House
Seminole, FL
04.2022 - 03.2023
- Resolved customer complaints and adjusted policies to meet changing needs.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Safely operated ovens, grills and other kitchen equipment to minimize accidents.
Server/Grill Cook
Waffel House
Saint Petersburg, FL
03.2021 - 03.2022
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Provided exceptional service to high volume of daily customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
Education
General Studies
George Jenkins High School
Lakeland, FL06-2022
Skills
- Complex Problem-Solving
- Strategic Planning
- Inventory Control
- Team Building
- Policy Enforcement
Affiliations
- ROTC
- TRACK & FIELD
- MUSIC PRODUCTION
References
References available upon request.
Timeline
Overnight Supervisor/Grill Cook
Waffle House
09.2023 - 07.2024
Sales Representative
Vivint
03.2023 - 09.2023
Overnight Supervisor/Grill Cook
Waffle House
04.2022 - 03.2023
Server/Grill Cook
Waffel House
03.2021 - 03.2022
General Studies
George Jenkins High School
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