Riley Conley
Albany,GA
Summary
-Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
- Over 1 year of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
1
1
year of professional experience
Work History
Runner
Moore Clarke Duvall & Rodgers
08.2023 - 03.2024
- Monitored dining room inventory and replenished as necessary.
- Cleared tables immediately after guests left in preparation for next party.
- Monitored supplies of key inventory items.
- Conducted routine office errands, allowing other employees to focus on their primary responsibilities.
- Established rapport with customers by providing friendly and attentive service.
- Restocked food supplies in kitchen and organized storage areas.
- Ran errands for various employees throughout company.
- Delivered both postal and Fedex mail everyday.
- Closed Files everyday.
- Cultivated warm relationships with regular customers.
- Drove safely at all times to avoid accidents and harm.
- Maintained confidentiality of sensitive information while handling paperwork for human resources department.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Supported administrative staff with data entry, scheduling appointments, and managing phone calls.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Worked well in team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and fast-paced environment.
- Worked flexible hours across week, weekend, and holiday shifts.
- Utilized GPS navigation systems to navigate faster routes.
- Processed payments and handled cash transactions to secure proper compensation.
Retail Sales Associate
Then And Now Boutique
06.2023 - 08.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Managed cash register after end of shift to balance and record accurate transactions.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Answered questions about store policies and addressed customer concerns.
- Maintained clean sales floor and straightened and faced merchandise.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers and helped with product questions, selections, and purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Prioritized helping customers over completing other routine tasks in store.
Education
James Madison High School
Online School 05.2024
Skills
- Strong Work Ethic
- Route Planning
- GPS and route planning
- Heavy Lifting
- Team player mindset
- Expense Tracking
- Group Running Dynamics
- Safety awareness
- Quick Learner
- Beverage Preparation
- Decision-Making
- Conflict Resolution
- Performance Improvement
- Listening Skills
- Team Collaboration
- Visitor and Customer Relations
- File Management
- Bank Deposits
- Mail handling
- Oral and writing communication
- Relationship Building
- Confidentiality handling
- Multi-Line Phone Systems
- Initiative-taking
- Issue handling
- Telephone Etiquette
- Computer Proficiency
Timeline
Runner
Moore Clarke Duvall & Rodgers
08.2023 - 03.2024
Retail Sales Associate
Then And Now Boutique
06.2023 - 08.2023
James Madison High School