Riley Daykon

York,PA

Summary

Dynamic team player with a strong work ethic and proven customer relationship skills, honed at companies like Weis. Excelled in enhancing customer experiences and streamlining operations, demonstrating proficiency in payment processing and multitasking. Achieved significant improvements in team efficiency and customer satisfaction, embodying patience and resilience in high-pressure environments.

Overview

years of professional experience

Work History

Front End Customer Service Associate

Weis

09.2023 - Current

Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
Managed returns and exchanges, maintaining professionalism while adhering to company policies.
Participated in special events or sales promotions within the store, supporting marketing efforts aimed at driving revenue growth.
Kept inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.
Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.

Greeter/To-Go Specialist

Primanti Brothers

03.2022 - 12.2022

Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
Answered customer questions and pointed individuals in right directions.
Provided friendly, attentive service throughout peak times for responsive customer care.
Managed crowd control during peak hours, maintaining order and safety while minimizing wait times for guests.
Processed cash, credit and debit transactions accurately, limiting discrepancies.

3rd Shift Team Member

Rutters

12.2020 - 02.2022

Collaborated with team members to enhance daily operations.
Maintained clean and organized work environment to improve efficiency.
Assisted customers, providing information and resolving any issues.
Improved team communication by participating in regular meetings.
Enhanced productivity, participating actively in team projects.
Assisted in training new team members to ensure smooth onboarding.
Helped maintain inventory accuracy by conducting regular stock checks.
Enhanced team performance through proactive problem-solving.
Improved work environment by fostering positive relationships with colleagues.
Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

High School Diploma -

Dallastown Area Highschool, York PA

06-2020

Skills

Strong Work Ethic
Patience and resilience
Customer relationship building
Complaint handling
Professional appearance
Customer experience management

Payment processing
Teamwork and collaboration
Multitasking
Computer skills
Money handling
Decision-making

Timeline

Front End Customer Service Associate - Weis

09.2023 - Current

Greeter/To-Go Specialist - Primanti Brothers

03.2022 - 12.2022

3rd Shift Team Member - Rutters