Summary
Overview
Work History
Education
Skills
Timeline
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Riley Dean

Universal City

Summary

Dynamic and reliable driver with a clean record and extensive experience at Select Energy Services. Proven ability to enhance route efficiency and customer satisfaction through strategic planning and exceptional service. Skilled in GPS navigation and adept at building strong client relationships, ensuring timely and safe deliveries while adhering to safety protocols.

Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Overview

8
8
years of professional experience

Work History

Driver

Select Energy Services
04.2023 - 04.2024
  • Improved route efficiency, leading to reduction in average delivery times.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

Driver

Hmt Contractors
04.2022 - 04.2023
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Reduced delivery times with careful planning and route optimization.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.

Driver

D Guerra
04.2021 - 04.2022
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Driver

DNd Contractors
04.2020 - 04.2021
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Driver

Werner Enterprises
04.2018 - 04.2020
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Level 3 Armed Guard

Texas Lawman Security
04.2017 - 04.2018
  • Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
  • Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
  • Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
  • Monitored all doors and windows of 13-foot business facility to prevent entry of unauthorized individuals.
  • Circulated among visitors, patrons, and employees to preserve order and protect property.
  • Demonstrated a strong commitment to client satisfaction by consistently providing timely and professional security services tailored to specific needs.
  • Provided support during high-profile events, ensuring the safety of VIPs while remaining discreetly positioned throughout proceedings.
  • Coordinated closely with fellow guards to establish efficient shift rotations, ensuring seamless transition of duties and optimal coverage at all times.
  • Maintained proficiency with multiple firearms types, consistently scoring above average marks during weapons qualification tests.
  • Assisted in maintaining a safe environment for staff and visitors through diligent observation and reporting of suspicious activities.
  • Participated in ongoing professional development training to stay current on best practices in armed guard procedures and tactics.
  • Implemented strategic crowd control techniques during large gatherings, effectively minimizing risks of altercations or disturbances.
  • Successfully intervened in potentially dangerous situations by de-escalating conflicts using strong verbal communication skills.
  • Served as a key member of the crisis management team, contributing valuable input during critical decision-making processes.
  • Enhanced security measures by conducting regular patrols and monitoring surveillance equipment.
  • Improved communication among security team members by implementing daily briefings and debriefings.
  • Conducted comprehensive risk assessments for various locations, identifying potential vulnerabilities and suggesting improvements to enhance overall security posture.
  • Conducted thorough investigations into security breaches, identifying root causes, and recommending corrective actions.
  • Reduced risk of unauthorized entry by managing access control systems and verifying visitor credentials.
  • Provided assistance during emergency situations, successfully evacuating personnel and securing the premises.
  • Ensured compliance with company policies and regulations through routine inspection of employee badges and belongings.
  • Received recognition for exceptional performance in deterring potential criminal activity through vigilant observation skills.
  • Collaborated with law enforcement agencies to ensure proper response to incidents or threats onsite.
  • Maintained detailed incident reports, providing crucial information for management decisions regarding security protocols.
  • Performed regular maintenance checks on security equipment to ensure optimal functionality at all times.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Completed full building and grounds patrols every 30 minutes to spot and investigate concerns.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Wrote reports every 30 minutes detailing visitors, incidents, and resolutions.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

3531

USMC Camp Pendleton
01.2016 - 04.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

Education

Bachelor Of Aviation - Aviation

Liberty University
Lynchburg, VA

Diploma - General Studies

Bandera High School
Bandera, TX
09.2015

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Route management
  • Transportation
  • Traffic law observation
  • Vehicle maintenance
  • Commercial driving
  • Equipment operation
  • Inclement weather driving
  • Passenger transportation
  • Relationship building
  • Accident prevention
  • Adaptable driving techniques
  • Schedule management
  • Basic vehicle repairs
  • Heavy lifting
  • Fuel efficiency
  • DOT compliance
  • Order picking and processing
  • Route determination
  • Equipment monitoring
  • Materials transport
  • Shipping and packaging
  • Customer rapport
  • Passenger assistance
  • Strategic planning
  • CDL license
  • Route logs
  • Appointment scheduling
  • English fluency
  • Attention to detail
  • Processes and procedures
  • Team building
  • Conflict resolution
  • Staff development
  • Database management
  • Business management
  • heavy vehicles expertise
  • Revenue generation
  • Account penetration
  • Friendly and outgoing
  • Verbal and written communication
  • Map reading
  • Physical stamina
  • Traffic laws
  • Patience and tact
  • Emergency response
  • Basic vehicle maintenance
  • Passenger guidance
  • Daily logging
  • Maintenance and repair
  • Driving and transportation
  • Load securing
  • Safe driving techniques
  • Load monitoring
  • Passenger support
  • Delivery pickup
  • Confidentiality
  • Continuous improvement
  • Multitasking Abilities
  • Interpersonal skills
  • Self motivation
  • Teamwork and collaboration
  • Effective communication
  • Problem-solving abilities
  • Excellent communication
  • Passenger safety
  • Transportation regulations
  • Multitasking
  • Vehicle maintenance and repair
  • Organizational skills
  • Critical thinking
  • Cargo loading
  • Decision-making
  • Active listening
  • Reliability
  • Team collaboration
  • Accident reporting
  • Written communication
  • Task prioritization
  • Interpersonal communication
  • Analytical thinking

Timeline

Driver

Select Energy Services
04.2023 - 04.2024

Driver

Hmt Contractors
04.2022 - 04.2023

Driver

D Guerra
04.2021 - 04.2022

Driver

DNd Contractors
04.2020 - 04.2021

Driver

Werner Enterprises
04.2018 - 04.2020

Level 3 Armed Guard

Texas Lawman Security
04.2017 - 04.2018

3531

USMC Camp Pendleton
01.2016 - 04.2017

Bachelor Of Aviation - Aviation

Liberty University

Diploma - General Studies

Bandera High School

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Riley Dean