Riley Franklin
Port Saint Lucie,Fla.
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Wellness Technician
I-Cryo
Port Saint Lucie, Florida
10.2024 - Current
- Operated cryotherapy machines to ensure safe and effective treatments.
- Assisted clients with preparation and recovery during therapy sessions.
- Educated clients on cryotherapy benefits and safety protocols.
- Managed inventory of supplies to ensure availability for daily operations.
- Collaborated with team members to enhance service delivery and client experience.
- Implemented health and safety procedures to promote a safe environment.
- Documented client feedback to improve overall service quality at the facility.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Answer Phones, computer knowledge and clerical duties
Owner of Riley's Sitter Services
Riley's Sitter Services
Port Saint Lucie, Florida
06.2024 - Current
- Full-Service Pet Sitting & Child Care Business
- Implemented safety protocols for pet handling and care.
- Communicated regularly with clients to address concerns promptly.
- Maintained relationships with existing clients by providing superior customer service.
Kennel Technician
Humane Society of Saint Lucie County
12.2019 - 09.2024
- Experienced in walking dogs, cleaning kennels, handling meet and greets with families, helping in the clinic as needed for blood drawing, X-rays, etc.
- Would be asked to attend events to be with the dogs and have traveled to deliver dogs to other shelters.
- On several occasions, have filled in as acting Kennel Manager.
- Loves working with animals and will go over and beyond for them to find their forever home.
- Work well with others and is dependable and reliable in job performance.
- Communication, Flexibility, Honesty, Teamwork and Initiative.
Education
High School Diploma -
Fort Pierce Central
Fort Pierce01.2020
Some College (No Degree) -
IRSC
Ft. Pierce, FLSkills
- Supervisor
- Dog walking
- Kennel cleaning
- Client meets and greets handling
- Cryotherapy operation
- Blood collection
- Radiography
- Event participation
- Animal care
- Dependability and reliability
- Communication skills
- Flexibility and adaptability
- Integrity
- Team collaboration
- Proactive initiative
References
Available upon request
Timeline
Wellness Technician
I-Cryo
10.2024 - Current
Owner of Riley's Sitter Services
Riley's Sitter Services
06.2024 - Current
Kennel Technician
Humane Society of Saint Lucie County
12.2019 - 09.2024
High School Diploma -
Fort Pierce Central
Some College (No Degree) -
IRSC