Riley Garcia
San Antonio,TX
Summary
Striving to expand new teaching technics with positive perspectives.
A goal driven individual seeking a career in education.
Overview
3
3
years of professional experience
Work History
Employee
Kokee Tea
San Antonio, TX
08.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Understood and followed oral and written directions.
Guest Experience Manager
Cava Grill
San Antonio, TX
03.2023 - 01.2024
- Implemented strategies aimed at enhancing the overall quality of customer service provided by staff members.
- Investigated escalated complaints from guests and took appropriate action when necessary.
- Provided guidance, support, and coaching to team members in order to improve their customer service skills.
- Achieved cost-savings by developing functional solutions to problems.
Internship Student
Clark High School
San Antonio, TX
09.2021 - 06.2023
- Participated in brainstorming sessions to generate ideas for campaigns or initiatives.
- Helped staff members re-stock supplies and perform other administrative duties.
- Applied course concepts by attending small group discussions and re-summarizing with classmates.
- Researched new initiatives to improve student life on campus.
Assistant Coach
SOA
San Antonio, TX
10.2020 - 03.2023
- Created and utilized training drills to improve team cohesiveness and performance.
- Notified head coach of problems with discipline, performance and other decision-making areas.
- Planned strategies and selected optimal team lineups to execute game plans.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
Employee
Auntie Anne's Pretzels
San Antonio, TX
04.2022 - 10.2022
- Delivered products to customer locations on time.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Clark High School
San Antonio, TX06-2023
Skills
- Social Perceptiveness
- Conflict Resolution
- Decision-Making
- Maintenance & Repair
- Team Management
- Teamwork and Collaboration
References
- Coach Buckner : (210) 618-7982
- Summer : (281) 804-8877
- Joe : (210) 440-9284
Timeline
Guest Experience Manager
Cava Grill
03.2023 - 01.2024
Employee
Kokee Tea
08.2022 - Current
Employee
Auntie Anne's Pretzels
04.2022 - 10.2022
Internship Student
Clark High School
09.2021 - 06.2023
Assistant Coach
SOA
10.2020 - 03.2023
High School Diploma -
Clark High School