Riley Gondek
Howell,MI
Overview
3
3
years of professional experience
Work History
Shift Leader
Biggby Coffee
04.2022 - Current
- Helped train new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment.
- Completed cash and credit card transactions using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Brand Associate
Old Navy
05.2021 - 12.2021
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Communicated product information with confidence and educated consumers about company.
- Handled customer questions professionally, providing accurate product information while maintaining a friendly demeanor at all times.
Education
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI04.2027
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Conflict Resolution
- Complaint resolution
Timeline
Shift Leader
Biggby Coffee
04.2022 - Current
Brand Associate
Old Navy
05.2021 - 12.2021
Bachelor of Science - Human Biology
Michigan State University