Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Graff

Niagara Falls

Summary

Dynamic and results-oriented professional with a proven track record at Amazon, adept in customer service and problem-solving. Excelled in roles requiring heavy lifting and driving, demonstrating a positive attitude and teamwork. Enhanced operational efficiency and customer satisfaction, leveraging skills in construction and painting. Committed to delivering excellence and fostering positive client relationships.

Overview

2025
2025
years of professional experience

Work History

Delivery Driver

Amazon
  • Ensured customer satisfaction by providing friendly service during deliveries.
  • Used handheld devices to track and confirm delivery status.
  • Loaded and unloaded packages carefully, maintaining product integrity.
  • Delivered packages on time by planning optimal delivery routes.
  • Navigated local streets to ensure timely delivery of goods.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Construction Worker

Track Construction
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Installed drywall, siding and other structural components.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Worked on sites, installing roofs and other exterior components.
  • Helped with door and window installations.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.

Painter

Calaty Paint and Drywall
01.2022 - Current
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.

Assistant Manager

Family Dollar
01.2018 - 02.2019
  • Led training initiatives, enhancing employee skills and confidence.
  • Established open lines of communication with team for feedback and suggestions.
  • Developed contingency plans with team to address potential disruptions.
  • Identified inefficiencies to propose actionable improvements for overall workflow.
  • Cultivated cohesive team environment by providing clear direction and support.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Cashier

Delaware North
02.2014 - 02.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

GED -

Boces Center
6th Street Niagara Falls NY
2019

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Problem-solving
  • Attention to detail
  • Loading and unloading
  • Heavy lifting
  • Stocking and inventory
  • Lifts up to 150 pounds
  • Painting
  • Roofing
  • Construction
  • Fast learner
  • Willing to work 40 hours
  • Driving
  • Drywall
  • Popcorn ceiling removal

Timeline

Painter

Calaty Paint and Drywall
01.2022 - Current

Assistant Manager

Family Dollar
01.2018 - 02.2019

Cashier

Delaware North
02.2014 - 02.2018

Delivery Driver

Amazon

Construction Worker

Track Construction

GED -

Boces Center

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Riley Graff