Riley Grossman
Washington
Summary
Knowledge management professional with extensive experience at USAID, specializing in data analysis and project management. Developed agile tools that significantly improved team effectiveness and enhanced stakeholder engagement. Focused on driving organizational learning and implementing knowledge frameworks to deliver impactful results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Global Fragility Act (GFA) Knowledge Management and Organizational Learning Associate
USAID Bureau for Conflict Prevention and Stabilization (CPS)/ZemiTek
01.2024 - Current
- Established and maintained knowledge management practices in collaboration with stakeholders.
- Developed agile management tools for organizing and measuring team effectiveness metrics.
- Supported development and implementation of organizational knowledge management framework and policies.
- Maintained detailed KM project work plan, ensuring timely completion within scope and budget.
- Coordinated project work to deliver content and implement system changes for KM program.
- Monitored project delivery continuously, tracking risks, and implementing corrective actions as needed.
Evidence and Analytics Intern, Knowledge Management
International Development Enterprises
Denver
01.2022 - 06.2022
- Delivered high-level administrative support to Head of Data and Analytics and Head of Knowledge Management.
- Conducted quantitative analysis, including data cleaning and literature reviews for Data and Analytics Director.
- Managed iDE databases, ensuring accurate tracking of partners and contact information.
- Enhanced iDE Literature Review Library in Zotero by adding relevant references and cleaning entries.
Research Assistant
Josef Korbel Human Trafficking Center
Denver
09.2021 - 06.2022
- Developed interactive research map to analyze global human trafficking trends and prevention efforts.
- Conducted qualitative analysis of US State Department TIP Reports, transforming data into quantitative insights.
- Utilized over 170 variables to create a comprehensive research index on human trafficking across 188 countries.
- Compiled research findings into reports and presentations for stakeholder review and dissemination.
Programming Intern
TrackOne
01.2019 - 05.2019
- Provided high-level administrative support and assistance for the Senior Director and Director of Operations
- Prepared and copy-edited presentations, agendas, reports, special projects, and other documents to support the organization's objectives
- Provided support with budgeting, tracking spending, and the timely completion of expense and credit card reconciliations, along with other finance-related requirements of department leads
Independent Researcher
Amid East
09.2018 - 12.2018
- Conducted qualitative field research on mental health perceptions and access for young women in Jordan with little supervision
- Completed and upheld IRB ethical research standards
- Effectively used various research tools and databases
- Conducted individual interviews and focus groups of 15 college-aged Jordanians within the field
Education
M.D. - International Human Rights
Josef Korbel School of International Studies, University of Denver
Denver, CO06.2022
Bachelor of Arts - International Relations
Knox College
Galesburg, IL01.2019
Skills
- Knowledge management
- Data analysis
- Project management
- Organizational learning
- Stakeholder engagement
- Agile management
Accomplishments
- USAID CPS Bureau "Newbie" of The Year Award
Certification
- Certification of Planning and the Strategic Art from U.S. Army War College
Timeline
Global Fragility Act (GFA) Knowledge Management and Organizational Learning Associate
USAID Bureau for Conflict Prevention and Stabilization (CPS)/ZemiTek
01.2024 - Current
Evidence and Analytics Intern, Knowledge Management
International Development Enterprises
01.2022 - 06.2022
Research Assistant
Josef Korbel Human Trafficking Center
09.2021 - 06.2022
Programming Intern
TrackOne
01.2019 - 05.2019
Independent Researcher
Amid East
09.2018 - 12.2018
M.D. - International Human Rights
Josef Korbel School of International Studies, University of Denver
Bachelor of Arts - International Relations
Knox College
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