Riley Gwilliam
Milwaukee,WI
Summary
Undergraduate social work & counseling student pursuing community-based work supporting youth, families impacted by addiction, and individuals navigating mental health conditions. Motivated by lived experience to support rehabilitation and recovery through peer support, representation, and empathetic intervention.
Overview
4
4
years of professional experience
Work History
Team Member
Whole Foods Market
Milwaukee, WI
03.2025 - Current
- Quarterly volunteer serving local nonprofits
- Maintains composure, efficiency and organization in fast-paced, time-sensitive environments
- Navigates challenging or emotionally heightened situations with patience, empathy and a solution-focused approach
- Works effectively with individuals from diverse backgrounds while maintaining boundaries and professionalism
Barista
Interval Coffee
Milwaukee, WI
09.2024 - 02.2025
- Worked independently during high-volume shifts, demonstrating initiative and self-coordination
- Built rapport with customers through attentive and personable service
- Maintained consistent performance and reliability during operational transitions
Cafe Manager
Valentine Coffee
Milwaukee, WI
08.2022 - 08.2024
- Recruited, trained, and mentored a diverse team in a high-volume environment, encouraging collaboration and accountability
- Implemented café training program, teaching espresso theory and service standards
- Coordinated weekly farmer's market events, serving the community and building local connections
- Independently managed inventory systems and operational logistics
Education
Bachelor of Science - Social Work
University of Wisconsin-Milwaukee
Milwaukee12.2028
High School Diploma -
Wisconsin Virtual Academy
McFarland, WI06.2020
Skills
- Peer mentorship and collaboration
- Conflict de-escalation
- Time management and organization
- Maintaining professional boundaries
Timeline
Team Member
Whole Foods Market
03.2025 - Current
Barista
Interval Coffee
09.2024 - 02.2025
Cafe Manager
Valentine Coffee
08.2022 - 08.2024
Bachelor of Science - Social Work
University of Wisconsin-Milwaukee
High School Diploma -
Wisconsin Virtual Academy