Riley Hagen
Coon Rapids,Mn
Summary
Dynamic Tech Consultant with a proven track record at Target, excelling in customer engagement and problem resolution. Leveraged strong organizational skills to enhance service efficiency and trained new staff, fostering a collaborative team environment. Proficient in hands-on work, driving customer satisfaction and loyalty through effective communication and product knowledge.
Overview
5
5
years of professional experience
Work History
Tech Consultant
Target
11.2025 - Current
- Made sure guest were able to find everything.
- Checking in vendors and helping them set stuff up.
- Recommended other items that will work if we don't have it.
Service Advocate
Target
11.2021 - 10.2025
- Assisted customers with inquiries and product selections, ensuring satisfaction and building loyalty.
- Resolved service issues efficiently, enhancing customer experience and retention rates.
- Educated customers on promotions and services, driving engagement and sales growth.
- Trained new staff on policies and procedures, fostering a knowledgeable team environment.
Cashier
Cub Foods
04.2021 - 11.2021
- Processed customer transactions efficiently and accurately at point-of-sale terminals.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety and efficiency.
Education
High School Diploma -
Coon Rapids High School
Coon Rapids, MN04-2023
Skills
- Proficient in hands-on work
- Easily grasps new skills
- Effective team collaboration
- Effective problem resolution
- Organizational time strategies
- Relationship building
- Task prioritization
Timeline
Tech Consultant
Target
11.2025 - Current
Service Advocate
Target
11.2021 - 10.2025
Cashier
Cub Foods
04.2021 - 11.2021
High School Diploma -
Coon Rapids High School