Summary
Overview
Work History
Education
Skills
Timeline
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Riley Hayes

Hillsborough

Summary

Proven team player and detail-oriented professional, adept in multitasking and customer service, honed at AMA Pizza and Bucknell University. Excelled in real estate and property management, enhancing Atlantic Reality's operational efficiency. Demonstrated patience and empathy in volunteer roles, significantly contributing to community and animal welfare. Skilled in database management and effective collaboration, consistently achieving beyond expectations.

Overview

2
2
years of professional experience

Work History

Hostess

AMA Pizza
05.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

College Athlete

Bucknell University
08.2023 - Current
  • Streamlined communication among teammates by establishing clear channels for feedback and support.
  • Assisted coaches with scouting potential recruits, contributing to a stronger roster of athletes.
  • Participated in community outreach initiatives on behalf of the college athletic program, promoting goodwill within the community.
  • Managed time efficiently between academic studies and athletic commitments, ensuring success both in the classroom and in competition settings.

Real Estate and Property Management Internship

Atlantic Reality Development Corporation
05.2023 - 07.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.

Volunteer

International Animal Rescue
02.2023 - 05.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Supported animal welfare, caring for animals and facilitating adoption events.
  • Contributed to building of affordable housing, improving community infrastructure.

Education

Bachelor of Arts - Psychology & Marketing

Bucknell University
Lewisburg, PA
05.2027

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Efficient collaboration
  • Detail Oriented

Timeline

Hostess

AMA Pizza
05.2024 - Current

College Athlete

Bucknell University
08.2023 - Current

Real Estate and Property Management Internship

Atlantic Reality Development Corporation
05.2023 - 07.2024

Volunteer

International Animal Rescue
02.2023 - 05.2023

Bachelor of Arts - Psychology & Marketing

Bucknell University

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