Riley Hegg
Menominee Industrial Supply LLC / Medart Inc
Menominee,MI
12
years of professional experience
Dynamic warehouse operations professional with a strong background in inventory control and problem-solving. Known for implementing process enhancements that drive efficiency and train staff to excel in logistics and safety protocols. Committed to fostering a collaborative environment that aligns with company objectives.
Work History
Warehouse Supervisor
8 Years 11 Months- Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols
- Trained and mentored staff on equipment and technology usage, inventory management, and best practices in logistics.
- Implemented process improvements that reduced order fulfillment time and increased accuracy in shipments, returns, and packaging
- Trained and mentored staff on equipment usage, inventory management, and best practices in logistics.
- Worked in cross-functional teams to enhance communication between departments, improving overall operational efficiency.
- Collaborated with upper management to align warehouse strategies with company goals, driving continuous improvement.
- Operated warehouse material handling equipment correctly to move loads.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Kept detailed records of inventories and merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Developed strong relationships with delivery drivers to secure timely deliveries and make sure they weren't mad when I asked them to stay late so we could get all orders out the door
- Inspected, re-packaged, gave refunds and processed over 10,000 Amazon/WalMart/eBay returns - Documenting damage, correcting return order mistakes, and warrantying parts when needed.
- Inspected, repaired, and re-packaged thousands of small engines (mostly brand new, unused) - Documenting damage and coordinating with 5-6 other people to have parts enter as "Scratch & Dent" when they couldn't be sold as new
Inventory Receiver / EBay Seller /Social Media Coordinator
2 Years- Received and inspected incoming shipments for accuracy and condition.
- Maintained organized inventory system to ensure timely retrieval of parts.
- Ran promotions and increased following on Facebook, Twitter (now X), and Instagram - Posted pictures of new inventory to drive customers into the showroom
- Sold over $80,000 of powersports products and random junk from the storage room that had piled up over the years
- Organized Showroom over and over until the owners approved of the layout (If it's on the floor it won't go out the door is seared into my brain)
Education
High School Diploma
Skills
Warehouse operations
Inventory management
Shipping and receiving
Warehouse layout
Tech troubleshooting
Technology troubleshooting
Mechanical troubleshooting
Staff training
Multitasking
Tech communication
Support and mentorship
Supportive coaching
Small engine repair
Timeline
Warehouse Supervisor
Menominee Industrial Supply LLC / Medart Inc
09.2017 - CurrentRead More
Inventory Receiver / EBay Seller /Social Media Coordinator
North Honda Motorsports
01.2015 - 01.2017Read More
Menominee High School
High School Diploma
Read More