Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Riley Hergatt

Mansfield

Summary

I am a motivated professional, with strong leadership and teamwork skills, in addition to that I am incredibly detail oriented with a strong drive to succeed. I am results driven with strong expertise in streamlining operations, ensuring seamless workflow, and meeting objectives and deadlines.

Overview

4
4
years of professional experience

Work History

Sales and Leasing Consultant

Graham Automall
06.2025 - Current
  • Negotiated price on vehicle, warranties, and accessories.
  • Utilized persuasive communication techniques to close deals quickly and efficiently.
  • Adapted to and remained flexible in a fast-paced work environment.
  • Conducted regular follow ups with customer post purchase to ensure satisfaction and gauge loyalty levels.
  • Handled client deposits and transactions and updated billing information in company databases.
  • Built and maintained strong relationships with clients, fostering loyalty and repeat business opportunities.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Handled all sensitive Information and paperwork responsible for completing financing of the vehicle.
  • Oversaw the detailing of all new and used vehicles I sold to ensure the customer took delivery of the vehicle in its best condition.
  • Handled all of the stocking in, and legal paperwork involved with a customers trade-in vehicle.

Sales and Leasing Consultant

Spitzer Motors
05.2024 - 06.2025


  • Utilized persuasive communication techniques to close deals quickly and efficiently.
  • Adapted to and remained flexible in changing, fast-paced work environment.
  • Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels.
  • Handled client deposits and transactions and updated billing information in company databases.
  • Built and maintained strong relationships with clients, fostering loyalty and repeat business opportunities.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Handled all sensitive information and paperwork responsible for completing financing of the vehicle.
  • Oversaw the detailing of all new and used vehicles I sold to ensure the customer took delivery of the vehicle in its best condition.
  • Presidents club for Top 10 sales associates in the company, 3 different times during my employment.

Product Operations Manager

Old Navy, Gap
11.2023 - 07.2024
  • Helped Customers with shopping, dressing rooms, and cash register
  • Managed/Maintained the sales floor
  • Handled Cash Registers, confirmed accuracy
  • Developed and implemented processes to improve product operations efficiency.
  • Managed the delivery, unpacking, and putting away of all shipments
  • Managed all back stock and handled the weekly counts
  • Analyzed and reported on key performance metrics to senior management.

Retail Store Manager

Connectivity Source/T-Mobile
06.2021 - 09.2023
  • Managed daily store operations, ensuring optimal customer service and efficient inventory management.
  • Resolved customer complaints effectively, maintaining high satisfaction levels and loyalty.
  • Trained and supervised staff, enhancing team performance and fostering a positive work environment.
  • Transformed a $7K monthly GP store into a consistent $30K store in the first 5 months
  • Frequently in the top 10 of 3,400 stores nationwide
  • My stores had a 100% attach rate across the board for the majority of my time in this role
  • Responsible for $30,000+ in inventory and maintained a very low monthly shrink rate
  • Hired prospective employees according to business and team needs
  • Produced and released the schedule

Education

Associate of Arts - Business And Marketing

North Central State College
Mansfield, OH
01-2027

High School Diploma -

Clear Fork High School
Bellville, OH
05-2019

Skills

  • Closing techniques
  • Goal oriented
  • Contract negotiation
  • Organization

Accomplishments

  • Presidents Club for 4.0 GPA or higher January 2025-Present
  • Top 3 Store Manager in the company June 2023

Timeline

Sales and Leasing Consultant

Graham Automall
06.2025 - Current

Sales and Leasing Consultant

Spitzer Motors
05.2024 - 06.2025

Product Operations Manager

Old Navy, Gap
11.2023 - 07.2024

Retail Store Manager

Connectivity Source/T-Mobile
06.2021 - 09.2023

Associate of Arts - Business And Marketing

North Central State College

High School Diploma -

Clear Fork High School

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