Summary
Overview
Work History
Education
Skills
Timeline
Babysitter

Riley Homan

Jamestown ,MO

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction and efficiency at Northwood Dinner through exceptional multitasking and team collaboration. My expertise in safe food handling and problem-solving, coupled with a friendly, positive attitude, ensured a welcoming dining experience, fostering repeat business and positive reviews.

I love kids. They are fun and very entertaining. I am good with kids I like taking them out to the pool and parks and doing fun activities. I good with there emotions and everthing as well. I am good when put under pressure with children and and keep them under control. I can also help with little chores around the house.

Overview

5
5
years of professional experience

Work History

Waitress

Northwood Dinner
01.2021 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Babysitter

Danielle Rapp
01.2019 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Assisted children with homework assignments and special projects across different subjects.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Planned fun outings and educational activities to keep children entertained.
  • Guided school homework and read bedtime stories to support development.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Provided safe transportation to and from school and extracurricular activities.
  • Accompanied children to various appointments providing emotional support and ensuring their physical wellbeing.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.
  • Taught children basic life skills, manners and personal hygiene.
  • Helped children complete homework assignments and school projects.
  • Supervised children engaged in physical activity, learning and social skills with peers.

Education

Jamestown Community College
Jamestown, NY

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Order Taking
  • Cleanliness
  • Cash Handling
  • Safe Food Handling
  • Payment Processing
  • Menu Recommendations
  • Hospitality service expertise
  • Food Running
  • Memory retention
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Multitasking Abilities
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Problem Resolution

Timeline

Waitress

Northwood Dinner
01.2021 - Current

Babysitter

Danielle Rapp
01.2019 - Current

Jamestown Community College

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Riley Homan