Riley Hough
Ogdensburg,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Teachers Assistant
Ogdensburg City School District
09.2023 - Current
- Currently, I work one on one with a student.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Waitress
River Boat, River House
05.2023 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
Pizza Hut
04.2020 - 11.2023
- Trained new waitstaff on proper food handling, customer service and safety procedure
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Hostess
Busters Sports Bar & Grill
10.2017 - 03.2020
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Education
Associate of Science - Early Childhood Education
SUNY CANTON
Canton NY05.2027
Skills
- Problem-solving skills
- How to control myself on busy, high-paced night/days
- Teamwork and Professionalism
- Outgoing Personality
- Highly reliable
- Clear and effective communication
Timeline
Teachers Assistant
Ogdensburg City School District
09.2023 - Current
Waitress
River Boat, River House
05.2023 - Current
Waitress
Pizza Hut
04.2020 - 11.2023
Hostess
Busters Sports Bar & Grill
10.2017 - 03.2020
Associate of Science - Early Childhood Education
SUNY CANTON
Similar Profiles
Heather FergusonHeather Ferguson
Long-term Uncertified Substitute Home and Careers at Ogdensburg City School DistrictLong-term Uncertified Substitute Home and Careers at Ogdensburg City School District
Jolie CutwaJolie Cutwa
Teaching Assistant at Ogdensburg City School DistrictTeaching Assistant at Ogdensburg City School District
Rebecca FenlongRebecca Fenlong
Director of Special Education at Ogdensburg City School DistrictDirector of Special Education at Ogdensburg City School District